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KACE Systems Deployment Appliance 9.1 Common Documents - Administrator Guide

About the KACE Systems Deployment Appliance Getting started Using the Dashboard Configuring the appliance Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows or Linux Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Managing custom deployments Managing offline deployments About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software Glossary About us Legal notices

Download network and storage drivers

Download network and storage drivers

You can go the Quest KACE Support site to download the network and mass storage drivers required to build the KACE Boot Environment (KBE).

1.
Move any drivers that are currently stored in the drivers share directory to a different location.
* 
NOTE: When switching from one version of WinPE KBE to another, remove any drivers that were downloaded from the Driver Feed because the drivers are similar. To avoid slow deployments, remove drivers for devices that are no longer in your environment.
2.
For instructions on adding drivers, re-caching, and building a new KBE, see https://support.quest.com/kace-systems-deployment-appliance/kb/111717.
The extraction process creates a KBE_driver_pack directory, which contains the kbe_windows_x86 and the kbe_windows_x64 directories. The kbe_windows_x86 and kbe_windows_x64 directories each contain a dell-winpe-a0x and kace directory.
3.
Access the drivers share directory of your appliance from the UNC path \\<appliance>\drivers where <appliance> is either the appliance IP address or the DNS name.
4.
Copy the contents from the KBE_driver_pack/kbe_windows_x86 directory in to the corresponding kbe_windows_x86 directory on the appliance. Also, copy the contents of the KBE_driver_pack/kbe_windows_x64 directory in to the corresponding kbe_windows_x64 directory on the appliance.
5.
Create the directory structure for the driver types, for example .inf, .sys, and .cat.
There might be dependent files that the .inf file requires to load the drivers, or you can add drivers that are not in the driver package. Quest KACE recommends placing all files in the same directory as the .inf, .sys, and .cat files.
The command-line tasks from Windows are complete. You can log in to the KACE Systems Deployment Appliance Administrator Console to re-cache the driver directory to which you added the drivers.
6.
On the left navigation pane, click Library to expand the section, then click Drivers to display the Drivers page.
7.
Select Choose Action > Add Drivers, and re-cache the directory to which you added drivers.
The driver re-cache scans only the drivers share directory. The drivers_postinstall directory does not require re-caching.
Use the latest version of the KACE Media Manager and the Windows ADK to build the WinPE KBE for Windows 7 and higher. The new KBE includes the new drivers.

Import driver packages

Import driver packages

You can import drivers to a different device or share drivers between KACE SDAs. The appliance lists the driver packages that have been exported and saved with the .pkg extension in the restore directory.

For information on exporting drivers, see Export drivers.

1.
On the left navigation pane, click Settings to expand the section, then click Package Management to display the Package Management page.
2.
Click Import SDA Packages to display the Import List page, which lists all of the packages in the restore share directory.
3.
Select the package that you what you want to import.
4.
Select Choose Action > Import Selected.
If the drivers are network or storage drivers, re-cache the drivers. See Re-cache drivers.

Display device compatibility

Display device compatibility

For attended scripted installations, you can add the built-in Display Device Compatibility pre-installation task. This task enables you to verify whether all the drivers for the hardware for a device to which you are deploying the operating system are in the appliance prior to running a scripted installation. If there is a discrepancy, the list of hardware without drivers is displayed and the scripted installation is stopped.

1.
On the left navigation pane, click Deployments, then click Scripted Installations to display the Scripted Installations page.
2.
Select the appropriate scripted installation to display the Scripted Installation Detail page.
3.
Under Installation Plan, add the Display Device Compatibility task to the Run Pre-installation Tasks column to upload the hardware inventory and display the list of incompatible devices on the target device console.
4.
Click Save.

View driver compatibility details

View driver compatibility details

After a device network boots in to the KACE Boot Environment (KBE) on the appliance, the appliance automatically records the device’s hardware inventory details. You can view the device details and the Driver Compatibility Report, which lists the drivers that the device requires against the available drivers for scripted installations.

Network boot the device.

The driver compatibility report is built after you re-cache the drivers, so the report is only run against the drivers in the drivers share directory.

1.
Log on to the KACE Systems Deployment Appliance Administrator Console.
2.
On the left navigation pane, click Devices, then click Device Inventory to display the Device Inventory page.
3.
Click the host name or IP address of the device to display the Device Detail page.
4.
Under Driver Compatibility Report, select the operating system, then click Show Compatibility.

The compatibility report compares the drivers that the device requires to the drivers available on the source media. You can add missing drivers.

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