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Recovery Manager for Exchange 5.8.6 - User Guide

Getting started Working with storages
About storages Extracting an Exchange Server database from backup
Working with Quest® Rapid Recovery® (AppAssure®) Working with Quest® NetVault Backup® Working with Quest® vRanger® Working with CA ARCserve Backup Working with EMC NetWorker Working with HP Data Protector Working with IBM Tivoli Storage Manager Working with Microsoft Data Protection Manager Working with Microsoft Windows Backup Working with Microsoft Windows Server Backup Working with Symantec Backup Exec Working with Symantec NetBackup Working with unlisted backup software
Accessing backups directly Extracting incremental or differential backups Registering a storage Opening a storage Closing a storage Renaming a storage Deleting a storage Deleting items from a target storage Deleting items from a source storage Setting access permissions for target files
Restoring data
Optimizing Recovery Manager for Exchange performance Storage indexing Restoring messages Restoring attachments Restoring folders Restoring mailboxes Importing Data from .Pst Files to Online Exchange Mailboxes Selecting a target folder Comparing and restoring storages, mailboxes, or folders Searching for messages, attachments, or folders in source storages
Automated Tasks Management Shell Web Interface Appendices
Mailbox Restore Wizard Public Folder Restore Wizard Message Restore Wizard Message Delete Wizard Import .Pst Files Wizard Add Storage Wizard Catalog Wizard Task Wizard
Select Action Select Template Specify Task File Option: Catalog Backups Template Option: Restore Templates
Comparison of Recovery Manager for Exchange editions

Extracting an Exchange Server database from a backup Created with vRanger

The backup from which you extract an Exchange Server database must be created by using the steps described in Backing up a virtual machine running Exchange Server.

To extract an Exchange Server database from a backup

  1. In the Recovery Manager Console, from the main menu, select Add Storages | From Backups.
  2. On the Select a Backup Access Method page of the wizard, select Access Exchange backups with thirdparty software. Click Next.
  3. On the Select Backup Software page, from the Use this software list, select the entry representing your version of vRanger. Click Next.
  4. On the Select a Savepoint page, from the Savepoints list, select the entry representing the backup that holds the Exchange Server databases you wish to extract from backup and register with Recovery Manager for Exchange.

If the savepoint represents a differential backup, vRanger will extract the corresponding full backup along with the differential backup of the Exchange Server database.

If the savepoint represents an incremental backup, vRanger will extract all the previous incremental backups and the initial full backup of the Exchange Server database.

  1. Step through the wizard to complete the storage registration operation.

When you are finished, the Exchange Server database becomes available in the Source Storages node located in the left pane of the Recovery Manager Console.

Working with CA ARCserve Backup

To extract Exchange Server databases from backups created with ARCserve Backup, you can use the Exchange Server Emulation feature of Recovery Manager for Exchange. When Exchange Server emulation is started on the Recovery Manager for Exchange computer, it appears as an Exchange Server to the backup software. Then, you can extract Exchange Server databases from backup to the Recovery Manager for Exchange computer and access them with Recovery Manager for Exchange to view, search, and restore data.

Note: Whenever mentioned in this section, ARCserve Backup refers to any or all of the following products: ARCserve Backup, Enterprise Backup, ARCserve, and/or ARCserveIT for Windows NT.

You can use Recovery Manager for Exchange to extract Exchange Server databases from streaming and VSS (Volume Shadow Copy Snapshot) backups created with ARCserve Backup. The next sections describe how to work with these types of backups.

For more information on scenarios where Recovery Manager for Exchange can extract data from VSS backups created with ARCserve Backup, see the “Supported Backup Software” section in the Release Notes supplied with this version of Recovery Manager for Exchange.

This section covers:

Guidelines for working with ARCserve Backup

You can install and use Recovery Manager for Exchange and ARCserve Backup on the same computer or on different computers that can access each other by NetBIOS names.

Regardless of your deployment scenario, ensure that:

  • The Recovery Manager for Exchange computer has the following software installed:
    • Microsoft Exchange System Management Tools (only if you wish to extract data from backups of Exchange Server 2007 or later). Make sure you install Exchange System Management Tools that come with the Exchange Server version whose backups you want to extract.
    • ARCserve Backup Manager (only if you wish to extract Exchange Server backups by integrating Recovery Manager for Exchange with ARCserve Backup 15.0, 16.0, or 16.5.)
    • ARCserve Backup Agent for Microsoft Exchange. Install the agent only after emulation of Exchange Server restore interface has started on the Recovery Manager for Exchange computer. If you need to change the version of Exchange Server to emulate, you must reinstall the Backup Agent for Microsoft Exchange after starting Exchange Server emulation with new parameters.
  • Administrative file shares are enabled on the Recovery Manager for Exchange computer.
  • If you wish to extract data from VSS (Volume Shadow Copy Snapshot) backups created with ARCserve Backup, make sure that the Volume Shadow Copy Service is running on the Recovery Manager for Exchange computer.

For more information on scenarios where Recovery Manager for Exchange can extract data from VSS backups created with ARCserve Backup, see the “Supported Backup Software” section in the Release Notes supplied with this version of Recovery Manager for Exchange.

Extracting a database from a streaming backup

Note: The procedures described in this topic may vary depending on the version of ARCserve Backup that you use. For more information, see the ARCserve Backup documentation.

To extract a database by using ARCserve Backup

  1. In the Recovery Manager Console, from the main menu, select Add Storages | From Backups.

The wizard may prompt you to specify the Exchange Server whose backups you want to access.

  1. On the Select a Backup Access Method page of the wizard, select Access Exchange backups with thirdparty software. Click Next.
  2. On the Select Backup Software page, do the following:
    1. From the Use this software list, select CA ARCserve Backup.
    2. From the Software version list, select your version of ARCserve Backup.
    3. Click Next.
  3. Step through the wizard to specify parameters for emulating restore interface of Exchange Server.
  4. On the Specify Database Location page, specify the path to store extracted databases. Click Next.
  5. If you did not install the Backup Agent for Microsoft Exchange, do the following:
  1. In the warning box, click OK.
  2. Wait until the Status box on the Emulating Exchange Server page displays “Emulation started. Waiting for connection from backup application.”
  3. On the computer running Recovery Manager for Exchange, install the Backup Agent for Microsoft Exchange.
  1. Start ARCserve Backup Manager. For more information, see the documentation for your version of ARCserve Backup.

If you are working with ARCserve Backup 15.0, 16.0, or 16.5, start ARCserve Backup Manager on the Recovery Manager for Exchange computer.

  1. On the Quick Start menu, click Restore.
  2. In the Restore window, click the Source tab and choose the view you want to use. Specify the Exchange backup and select the backup components to restore.
  3. Right-click a storage group, and then click Backup Agent Option.
  4. In the Backup Agent Restore Options window, do the following:
    1. In the Temporary location for log and patch files box (Exchange Server 2007 and later), type the local path to a folder. This must be a local path on the computer running Recovery Manager for Exchange. This computer must have enough disk space to accommodate the log and patch files.
    2. If you are restoring a full backup without any incremental or differential backups, select Commit after restore. If you are restoring incremental or differential backups, do not select this check box until you restore the last backup set.
    3. Make sure you clear the Mount database after restore check box.
    4. Make sure you clear the Restore to Recovery Storage Group check box.
    5. Click OK.
  5. Click the Destination tab.
  6. Clear the Restore files to their original location(s) check box.
  7. Browse the directory tree in the right pane, expand the computer running Recovery Manager for Exchangee, and then select Microsoft Exchange Server – Database Level (IS).
  1. On the toolbar, click Start.
  2. In the Security dialog box, specify an account that has local administrator rights on the computer running Recovery Manager for Exchange, and then click OK.
  3. In the Session User Name and Password dialog box, specify the credentials to access the computer running Recovery Manager for Exchange. The account you specify must have local administrator rights on the computer running Recovery Manager for Exchange.
  4. After restoring all backup sets, return to Recovery Manager for Exchange. If you did not specify the last backup set in ARCserve Backup, on the Emulating Exchange Server page of the Add Storage Wizard, select the Last backup set restored check box.
  5. Follow the Add Storage Wizard to complete the storage registration.
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