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MessageStats 7.8 - Administrator Guide

What is MessageStats? MessageStats Information Sources Using the Console Interface Creating a Connection to Exchange Creating Gathering Tasks Default Gatherings Extending Gathering Tasks Configuring Audits Setting MessageStats Server Properties Setting Configuration Properties Setting Exchange Organization Properties Setting Exchange Server Properties Setting Task Execution Server Properties Setting Task Default Properties Compressing Tracking Log Files Using the MessageStats Reports Console Database Management Appendix A:Microsoft ASP.NET Configuration Issues Appendix B: Gathering Task Dependencies Appendix C:Troubleshooting Permission Problems

About Tasks

The following sections explain how to create gathering tasks using the Create Task Wizard and explains how the Default Gathering task is used.

A task is a collection of gathering activities. When you create a task, it is listed in the Tasks node of the navigation tree. When you click the Tasks node, the task appears in the Tasks Summary View.

What is the Tasks Summary View?

The Tasks Summary View shows all the tasks created for the MessageStats Scheduler Server. The Tasks Summary view displays the properties of a task, including the task name, credentials, schedule, next occurrence, description, and progress.

Tasks are scheduled to run an occurrence of that task. Each occurrence has a start date and time. Each occurrence lists the activities and associated properties in the Task Activity view.

What is the Task Activity View?

The Task Activity view displays detailed properties of the activities that comprise an individual task. These properties include activity descriptions, source, status, progress, runtime gathering dependencies, start and finish time, activity duration, and execution server.

How Often Can a Task Gather Information?

To reduce the impact on resources, built-in gathering rules prevent a task from gathering information more than once within a single (UTC) day. If a task has already successfully completed and you rerun it in the same day, it does not regather the information. Changes do not appear in reports until the task runs the following day.

However, if you have made changes and want to have them immediately reflected in reports that day, you can use the Run Now with Override option to force a task to regather information. For more information, see Forcing an Update on Demand for Exchange .

About the Create Task Wizard

You use the Create Task Wizard to create and configure gathering tasks. The Create Task Wizard is available from several levels in the Exchange organization structure.

To access the Create Task Wizard
1
Expand the MessageStats node and select an Exchange organization or an Exchange server.
2
Right-click and select Create Task.

Some gathering tasks can be created only at specific levels of an Exchange organization. The following table indicates at which levels each gathering is available and can be run.

 
Table 1. Levels at which specific gathering tasks are available.
Gathering Name
Available at the following Exchange source level:
Organization
Server

Default

Complete Exchange Organization-Level

 

Minimum Exchange Organization-Level

 

Complete Exchange Server-Level

Minimum Exchange Server-Level

Complete Exchange

Role-based gatherings for Exchange

Complete Exchange Server-Level for Mailbox Server

Complete Exchange Server-Level for Transport Server

Complete Exchange Server-Level for Edge Server

Complete Exchange Server-Level for Unified Messaging Server

Complete Exchange Server-Level for Client Access Server

Individual Gathering Tasks

Exchange Public Folders

Exchange Connectors

 

Exchange Mail Contacts

 

Exchange Distribution Groups

 

Exchange Databases

Exchange Internal Namespaces

 

Exchange Mailboxes

Exchange Mailbox Security

Exchange Mail-Enabled Objects

 

Exchange Organization Structure

 

Exchange Public Folder Tree Structure Analysis

 

Exchange Public Folder Tree Structure Enumeration

 

Exchange Virtual Servers

Exchange Public Folder Instance Enumeration

Exchange Public Folder Security

Exchange Server Properties

Exchange Tracking Logs

Mailbox Account Properties

Server Uptime Performance Counter

Exchange Mailbox Content and Attachments

 

Exchange Public Folder Content and Attachments

 

Reporting Aggregation

 

For gathering task descriptions and dependencies, see Appendix B: Gathering Task Dependencies .

Intelligent Gathering for Exchange

Intelligent Gathering for Exchange

MessageStats retrieves the server roles for a server from Active Directory, assigns a matching built-in server role value in MessageStats, and identifies the role as “discovered” in the server properties.

Using the server role, MessageStats can determine which server-level gathering tasks can run against a specific Exchange server. For example, if a server does not have the Mailbox role, MessageStats does not allow a Mailbox gathering task to run against the server.

The following table shows which gathering tasks can be run against servers that have certain roles assigned.

:
Table 2. Tasks for specific Exchange server roles.
Exchange Version
Exchange Server Role
Allowed Gathering Tasks

Exchange 2010

Exchange 2013

Exchange 2016

Exchange 2019

Mailbox
•
Exchange Databases
•
Exchange Mailboxes
•
Exchange Mailbox Security
•
Exchange Mailboxes Content and Attachments
•
Exchange Public Folder Content and Attachments
•
Exchange Public Folder Instance Enumeration
•
Exchange Public Folder Security (Exchange 2013 and later)
•
Exchange Server Properties
•
Exchange Virtual Servers
•
Mailbox Account Properties
•
Server Uptime Performance Counter
•
Tracking Log Expansion
•
Tracking Log Copy
•
Exchange Tracking Log
•
Tracking Log Compression
•
Tracking Log Archive

Exchange 2010

Exchange 2013

Exchange 2016

Exchange 2019

Edge Transport
•
Tracking Log Expansion
•
Exchange Tracking Log
•
Tracking Log Copy
•
Tracking Log Compression
•
Tracking Log Archive

Exchange 2010

Hub Transport
•
Tracking Log Expansion
•
Exchange Tracking Log
•
Exchange Server Properties
•
Exchange Virtual Servers
•
Server Uptime Performance Counter
•
Tracking Log Copy
•
Tracking Log Compression
•
Tracking Log Archive

Exchange 2010

Exchange 2013

Client Access
•
Exchange Server Properties
•
Exchange Virtual Servers
•
Server Uptime Performance Counter

Exchange 2010

Unified Messaging
•
Exchange Server Properties
•
Exchange Virtual Servers
•
Server Uptime Performance Counter

You can include a server in a gathering task even if the task cannot be run against that server due to its server role. When the gathering task is run, it gathers only from servers with the appropriate roles and skips any servers with a role that does not allow the gathering to be run.

For a complete list of gathering tasks and task dependencies, see Appendix B: Gathering Task Dependencies .

Creating a Default Gathering Task

You create tasks to collect data from a messaging environment such as Exchange or Lync. The initial gathering task provides immediate information about your Exchange or Lync environment. In a large enterprise, the initial task might be limited to a single group or a local server.

Most organizations add more tasks to collect information from the rest of the Exchange organization and extend gatherings to include additional information. To optimize collection performance, you can create multiple tasks to collect different information on different schedules.

The first task that you create is the Default Gathering task. This is a composite task that includes several gathering tasks and provides the base Exchange information needed to populate the core MessageStats Reports.

Most organizations run the Default Gathering task on a daily schedule to ensure that the MessageStats database is kept up-to-date with the widest range of available data. You can create Default Gathering tasks for Exchange organizations or individual servers.

The Create Task wizard consists of five base pages and any additional pages that are specific to the type of gathering task you are creating. The five base pages are as follows:

•
Select Task Template
•
Task Execution Server
•
Task Schedule
•
Task Logging
•
Task Credentials

For information about the base page configuration options, see Exchange Default Gathering Task Template Details .

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