Diagnostic Manager 5.0.1 - User Guide

Using Alerts

You can use  Metalogix Diagnostic Manager alerts to help you monitor your SharePoint farms, Server Groups, and Office 365 tenants.

You specify the conditions that trigger Warning and Critical alerts. When the Collection Service detects these conditions, it generates an alert. You can set default conditions or set conditions on a per-server and per-page basis.

You can specify comments that  Metalogix Diagnostic Manager includes in alerts. You define the alert comments for each metric separately. You can set a default comment for all alerts for a particular metric. You can also customize comments for server and monitored page alerts.

When an alert is generated, it is an active alert. When the alert is superseded or no longer applies, it is no longer an active alert. You can choose to view all alerts or only active alerts. You can specify if alerts are written to the event log or if an email is sent.

You also have the option of clearing an alert. A cleared alert no longer appears in the Management Console and does not impact the status of the page, server, or farm that used it.

About Alerts

When the conditions that triggered an alert change,  Metalogix Diagnostic Manager can generate a new alert.

Not all alerts are of the same importance. Depending on their importance, each alert can be a Warning Alert or a Critical Alert. You can use the Alerts view to filter alerts based on the alert importance.

The alert status for any monitored page, server, or farm is based on the most recently generated alert status for each of the elements that make up the component. The most serious alert status for any element dictates the alert status for the component as a whole. When you review the alerts for the component, you can see the alerts for the elements that make up the component. When  Metalogix Diagnostic Manager calculates the status of a page, server, or farm, metrics with cleared alerts are treated as if their status was OK. A cleared alert does not cause a Warning or Critical component status.

When you disable data collection for any monitored page or server, the alert status for that component is set to OK. When you enable data collection again, the status remains OK until new data is collected.

In the same way, if you disable Page Load Time testing or Page Component Analysis, the alert status for the disabled test is set to OK. When you enable the test, the status remains OK until new data is collected.

Viewing Alerts

The means by which you access Active Alerts depends on which node you select in the Management Console tree.

How to View Alerts:

You can view alerts for a monitored farm or Server Group by double-clicking a bar in the Active Alerts graph on the Overview page of a farm or server group.

 
You can also access alerts by double clicking the farm, and then selecting its name in the top navigation, this opens a sub panel, where you can select Alerts in order to view the alerts.

The following information appears in the list of active alerts:

Viewing Alert Details

To view alert details:

In the Alerts view, select the alert whose details you want to view.

Now you can either:

·review the information in the Details section at the bottom of the pane (if available)

OR

·double-click the alert or right-click and choose View alert details to open the detail in a separate window.

The information that appears in the alert details can vary, depending on the metric to which the alert applies. The following information can appear in the alert details: