Foglight® for BMC Remedy ActionPack 5.6.3.8
Developed for Foglight Management Server 5.9.4 / Foglight for Virtualization, Enterprise Edition 8.8.5
Release Notes
November 2018
Welcome to Foglight for BMC Remedy ActionPack
Resolved Issues and Enhancements
Getting Started with Foglight for BMC Remedy ActionPack
Using the Foglight for BMC Remedy ActionPack, Foglight can integrate with BMC Remedy Action Request (AR) systems.
These Release Notes cover the resolved issues, known issues, workarounds, and other important information about the 5.6.3.8 release of the Foglight for BMC Remedy ActionPack. Review all sections before starting the installation.
This 5.6.3.8 release of the Foglight for BMC Remedy ActionPack accompanies the 5.6.3.8 release of Foglight for Automation, and the 8.8.5 release of Foglight for Virtualization, Enterprise Edition. It does not include any new feature or improvement.
This 5.6.3.8 release of the Foglight for BMC Remedy ActionPack accompanies the 5.6.3.8 release of Foglight for Automation, and the 8.8.5 release of Foglight for Virtualization, Enterprise Edition. It does not include any resolved issues.
The following is a list of issues known to exist at the time of this release.
|
Defect ID |
Known Issue |
| N/A |
Before using this cartridge you must specify the access credentials for a VMware host and any virtual machines that you want to manage.
|
For information about upgrading Foglight for BMC Remedy ActionPack to the latest version, see the Foglight Upgrade Guide.
The following is a list of product versions and platforms compatible with this release.
|
Product Name |
Product Version |
Platform |
| Foglight Management Server | 5.9.4 | All platforms supported by this version of the Foglight Management Server |
| Foglight Agent Manager | 5.9.4 | All platforms supported by this version of the Foglight Agent Manager |
| Foglight For Virtualization, Enterprise Edition | 8.8.5 | All platforms supported by this version of the Foglight For Virtualization, Enterprise Edition |
See the Foglight System Requirements and Platform Support Guide for information about system requirements.
The Foglight for BMC Remedy ActionPack 5.6.3.8 requires the Automation-Core-5_6_3_8.car and the ActionPack-Runtime-5_6_3_8.car files. Foglight for Automation and all ActionPacks must have the same version.
Support for the Internet Explorer (IE) 6 browser has been discontinued.
Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Cartridge for Infrastructure), others may require an additional license.
The Foglight for BMC Remedy ActionPack is covered by the Foglight for Virtualization, Enterprise Edition license. A separate additional license may be required for installation in the base Foglight product.
To activate a trial or a purchased commercial license:
The Foglight for BMC Remedy ActionPack release package contains the following products:
See the Foglight Administration and Configuration Guide for cartridge installation instructions.
Additional information is available from the following:
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.
This release was not enabled and tested for international operation. Only U.S. English configurations of this product and U.S. English datasets are fully supported. Support for non-ASCII characters or non-English configurations may work appropriately, but these configurations have not been tested and this release should be used with caution in these environments.
We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.
Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.
For sales or other inquiries, visit www.quest.com/contact.
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
Quest, the Quest logo, Foglight, and Join the Innovation are trademarks and registered trademarks of Quest Software Inc. in the U.S.A. and other countries. For a complete list of Quest Software trademarks, please visit our website at www.quest.com/legal. Red Hat, JBoss, the JBoss logo, and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the U.S. and other countries. CentOS is a trademark of Red Hat, Inc. in the U.S. and other countries. Fedora and the Infinity design logo are trademarks of Red Hat, Inc. Microsoft, .NET, Active Directory, Internet Explorer, Hyper-V, Office 365, SharePoint, Silverlight,SQL Server, Visual Basic, Windows, Windows Vista and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. AIX, IBM, PowerPC, PowerVM, and WebSphere are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Java, Oracle, Oracle Solaris, PeopleSoft, Siebel, Sun, WebLogic, and ZFS are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and other countries. SPARC is a registered trademark of SPARC International, Inc. in the United States and other countries. Products bearing the SPARC trademarks are based on an architecture developed by Oracle Corporation. OpenLDAP is a registered trademark of the OpenLDAP Foundation. HP is a registered trademark that belongs to HewlettPackard Development Company, L.P. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. MySQL is a registered trademark of MySQL AB in the United States, the European Union and other countries. Novell and eDirectory are registered trademarks of Novell, Inc., in the United States and other countries. VMware, ESX, ESXi, vSphere, vCenter, vMotion, and vCloud Director are registered trademarks or trademarks of VMware, Inc. in the United States and/or other jurisdictions. Sybase is a registered trademark of Sybase, Inc. The X Window System and UNIX are registered trademarks of The Open Group. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Apple, iPad, iPhone, Mac OS, Safari, Swift, and Xcode are trademarks of Apple Inc., registered in the U.S. and other countries. Ubuntu is a registered trademark of Canonical Ltd. Symantec and Veritas are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. OpenSUSE, SUSE, and YAST are registered trademarks of SUSE LCC in the United States and other countries. Citrix, AppFlow, NetScaler, XenApp, and XenDesktop are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. PostgreSQL is a registered trademark of the PostgreSQL Global Development Group. MariaDB is a trademark or registered trademark of MariaDB Corporation Ab in the European Union and United States of America and/or other countries. Intel, Itanium, Pentium, and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries. Debian is a registered trademark of Software in the Public Interest, Inc. OpenStack is a trademark of the OpenStack Foundation. Amazon Web Services, the "Powered by Amazon Web Services" logo, and "Amazon RDS" are trademarks of Amazon.com, Inc. or its affiliates in the United States and/or other countries. Infobright, Infobright Community Edition and Infobright Enterprise Edition are trademarks of Infobright Inc. POLYCOM®, RealPresence® Collaboration Server, and RMX® are registered trademarks of Polycom, Inc. All other marks and names mentioned herein may be trademarks of their respective companies.
Foglight® for BMC Remedy ActionPack 5.6.3.8
Developed for Foglight Management Server 5.9.4 / Foglight for Virtualization, Enterprise Edition 8.8.5
Release Notes
November 2018
Welcome to Foglight for BMC Remedy ActionPack
Resolved Issues and Enhancements
Getting Started with Foglight for BMC Remedy ActionPack
Using the Foglight for BMC Remedy ActionPack, Foglight can integrate with BMC Remedy Action Request (AR) systems.
These Release Notes cover the resolved issues, known issues, workarounds, and other important information about the 5.6.3.8 release of the Foglight for BMC Remedy ActionPack. Review all sections before starting the installation.
This 5.6.3.8 release of the Foglight for BMC Remedy ActionPack accompanies the 5.6.3.8 release of Foglight for Automation, and the 8.8.5 release of Foglight for Virtualization, Enterprise Edition. It does not include any new feature or improvement.
This 5.6.3.8 release of the Foglight for BMC Remedy ActionPack accompanies the 5.6.3.8 release of Foglight for Automation, and the 8.8.5 release of Foglight for Virtualization, Enterprise Edition. It does not include any resolved issues.
The following is a list of issues known to exist at the time of this release.
|
Defect ID |
Known Issue |
| N/A |
Before using this cartridge you must specify the access credentials for a VMware host and any virtual machines that you want to manage.
|
For information about upgrading Foglight for BMC Remedy ActionPack to the latest version, see the Foglight Upgrade Guide.
The following is a list of product versions and platforms compatible with this release.
|
Product Name |
Product Version |
Platform |
| Foglight Management Server | 5.9.4 | All platforms supported by this version of the Foglight Management Server |
| Foglight Agent Manager | 5.9.4 | All platforms supported by this version of the Foglight Agent Manager |
| Foglight For Virtualization, Enterprise Edition | 8.8.5 | All platforms supported by this version of the Foglight For Virtualization, Enterprise Edition |
See the Foglight System Requirements and Platform Support Guide for information about system requirements.
The Foglight for BMC Remedy ActionPack 5.6.3.8 requires the Automation-Core-5_6_3_8.car and the ActionPack-Runtime-5_6_3_8.car files. Foglight for Automation and all ActionPacks must have the same version.
Support for the Internet Explorer (IE) 6 browser has been discontinued.
Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Cartridge for Infrastructure), others may require an additional license.
The Foglight for BMC Remedy ActionPack is covered by the Foglight for Virtualization, Enterprise Edition license. A separate additional license may be required for installation in the base Foglight product.
To activate a trial or a purchased commercial license:
The Foglight for BMC Remedy ActionPack release package contains the following products:
See the Foglight Administration and Configuration Guide for cartridge installation instructions.
Additional information is available from the following:
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.
This release was not enabled and tested for international operation. Only U.S. English configurations of this product and U.S. English datasets are fully supported. Support for non-ASCII characters or non-English configurations may work appropriately, but these configurations have not been tested and this release should be used with caution in these environments.
We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.
Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.
For sales or other inquiries, visit www.quest.com/contact.
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
Quest, the Quest logo, Foglight, and Join the Innovation are trademarks and registered trademarks of Quest Software Inc. in the U.S.A. and other countries. For a complete list of Quest Software trademarks, please visit our website at www.quest.com/legal. Red Hat, JBoss, the JBoss logo, and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the U.S. and other countries. CentOS is a trademark of Red Hat, Inc. in the U.S. and other countries. Fedora and the Infinity design logo are trademarks of Red Hat, Inc. Microsoft, .NET, Active Directory, Internet Explorer, Hyper-V, Office 365, SharePoint, Silverlight,SQL Server, Visual Basic, Windows, Windows Vista and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. AIX, IBM, PowerPC, PowerVM, and WebSphere are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Java, Oracle, Oracle Solaris, PeopleSoft, Siebel, Sun, WebLogic, and ZFS are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and other countries. SPARC is a registered trademark of SPARC International, Inc. in the United States and other countries. Products bearing the SPARC trademarks are based on an architecture developed by Oracle Corporation. OpenLDAP is a registered trademark of the OpenLDAP Foundation. HP is a registered trademark that belongs to HewlettPackard Development Company, L.P. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. MySQL is a registered trademark of MySQL AB in the United States, the European Union and other countries. Novell and eDirectory are registered trademarks of Novell, Inc., in the United States and other countries. VMware, ESX, ESXi, vSphere, vCenter, vMotion, and vCloud Director are registered trademarks or trademarks of VMware, Inc. in the United States and/or other jurisdictions. Sybase is a registered trademark of Sybase, Inc. The X Window System and UNIX are registered trademarks of The Open Group. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Apple, iPad, iPhone, Mac OS, Safari, Swift, and Xcode are trademarks of Apple Inc., registered in the U.S. and other countries. Ubuntu is a registered trademark of Canonical Ltd. Symantec and Veritas are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. OpenSUSE, SUSE, and YAST are registered trademarks of SUSE LCC in the United States and other countries. Citrix, AppFlow, NetScaler, XenApp, and XenDesktop are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. PostgreSQL is a registered trademark of the PostgreSQL Global Development Group. MariaDB is a trademark or registered trademark of MariaDB Corporation Ab in the European Union and United States of America and/or other countries. Intel, Itanium, Pentium, and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries. Debian is a registered trademark of Software in the Public Interest, Inc. OpenStack is a trademark of the OpenStack Foundation. Amazon Web Services, the "Powered by Amazon Web Services" logo, and "Amazon RDS" are trademarks of Amazon.com, Inc. or its affiliates in the United States and/or other countries. Infobright, Infobright Community Edition and Infobright Enterprise Edition are trademarks of Infobright Inc. POLYCOM®, RealPresence® Collaboration Server, and RMX® are registered trademarks of Polycom, Inc. All other marks and names mentioned herein may be trademarks of their respective companies.
Foglight® for BMC Remedy ActionPack 5.6.3.8
Developed for Foglight Management Server 5.9.4 / Foglight for Virtualization, Enterprise Edition 8.8.5
Release Notes
November 2018
Welcome to Foglight for BMC Remedy ActionPack
Resolved Issues and Enhancements
Getting Started with Foglight for BMC Remedy ActionPack
Using the Foglight for BMC Remedy ActionPack, Foglight can integrate with BMC Remedy Action Request (AR) systems.
These Release Notes cover the resolved issues, known issues, workarounds, and other important information about the 5.6.3.8 release of the Foglight for BMC Remedy ActionPack. Review all sections before starting the installation.
This 5.6.3.8 release of the Foglight for BMC Remedy ActionPack accompanies the 5.6.3.8 release of Foglight for Automation, and the 8.8.5 release of Foglight for Virtualization, Enterprise Edition. It does not include any new feature or improvement.
This 5.6.3.8 release of the Foglight for BMC Remedy ActionPack accompanies the 5.6.3.8 release of Foglight for Automation, and the 8.8.5 release of Foglight for Virtualization, Enterprise Edition. It does not include any resolved issues.
The following is a list of issues known to exist at the time of this release.
|
Defect ID |
Known Issue |
| N/A |
Before using this cartridge you must specify the access credentials for a VMware host and any virtual machines that you want to manage.
|
For information about upgrading Foglight for BMC Remedy ActionPack to the latest version, see the Foglight Upgrade Guide.
The following is a list of product versions and platforms compatible with this release.
|
Product Name |
Product Version |
Platform |
| Foglight Management Server | 5.9.4 | All platforms supported by this version of the Foglight Management Server |
| Foglight Agent Manager | 5.9.4 | All platforms supported by this version of the Foglight Agent Manager |
| Foglight For Virtualization, Enterprise Edition | 8.8.5 | All platforms supported by this version of the Foglight For Virtualization, Enterprise Edition |
See the Foglight System Requirements and Platform Support Guide for information about system requirements.
The Foglight for BMC Remedy ActionPack 5.6.3.8 requires the Automation-Core-5_6_3_8.car and the ActionPack-Runtime-5_6_3_8.car files. Foglight for Automation and all ActionPacks must have the same version.
Support for the Internet Explorer (IE) 6 browser has been discontinued.
Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Cartridge for Infrastructure), others may require an additional license.
The Foglight for BMC Remedy ActionPack is covered by the Foglight for Virtualization, Enterprise Edition license. A separate additional license may be required for installation in the base Foglight product.
To activate a trial or a purchased commercial license:
The Foglight for BMC Remedy ActionPack release package contains the following products:
See the Foglight Administration and Configuration Guide for cartridge installation instructions.
Additional information is available from the following:
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.
This release was not enabled and tested for international operation. Only U.S. English configurations of this product and U.S. English datasets are fully supported. Support for non-ASCII characters or non-English configurations may work appropriately, but these configurations have not been tested and this release should be used with caution in these environments.
We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.
Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.
For sales or other inquiries, visit www.quest.com/contact.
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
Quest, the Quest logo, Foglight, and Join the Innovation are trademarks and registered trademarks of Quest Software Inc. in the U.S.A. and other countries. For a complete list of Quest Software trademarks, please visit our website at www.quest.com/legal. Red Hat, JBoss, the JBoss logo, and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the U.S. and other countries. CentOS is a trademark of Red Hat, Inc. in the U.S. and other countries. Fedora and the Infinity design logo are trademarks of Red Hat, Inc. Microsoft, .NET, Active Directory, Internet Explorer, Hyper-V, Office 365, SharePoint, Silverlight,SQL Server, Visual Basic, Windows, Windows Vista and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. AIX, IBM, PowerPC, PowerVM, and WebSphere are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Java, Oracle, Oracle Solaris, PeopleSoft, Siebel, Sun, WebLogic, and ZFS are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and other countries. SPARC is a registered trademark of SPARC International, Inc. in the United States and other countries. Products bearing the SPARC trademarks are based on an architecture developed by Oracle Corporation. OpenLDAP is a registered trademark of the OpenLDAP Foundation. HP is a registered trademark that belongs to HewlettPackard Development Company, L.P. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. MySQL is a registered trademark of MySQL AB in the United States, the European Union and other countries. Novell and eDirectory are registered trademarks of Novell, Inc., in the United States and other countries. VMware, ESX, ESXi, vSphere, vCenter, vMotion, and vCloud Director are registered trademarks or trademarks of VMware, Inc. in the United States and/or other jurisdictions. Sybase is a registered trademark of Sybase, Inc. The X Window System and UNIX are registered trademarks of The Open Group. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Apple, iPad, iPhone, Mac OS, Safari, Swift, and Xcode are trademarks of Apple Inc., registered in the U.S. and other countries. Ubuntu is a registered trademark of Canonical Ltd. Symantec and Veritas are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. OpenSUSE, SUSE, and YAST are registered trademarks of SUSE LCC in the United States and other countries. Citrix, AppFlow, NetScaler, XenApp, and XenDesktop are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. PostgreSQL is a registered trademark of the PostgreSQL Global Development Group. MariaDB is a trademark or registered trademark of MariaDB Corporation Ab in the European Union and United States of America and/or other countries. Intel, Itanium, Pentium, and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries. Debian is a registered trademark of Software in the Public Interest, Inc. OpenStack is a trademark of the OpenStack Foundation. Amazon Web Services, the "Powered by Amazon Web Services" logo, and "Amazon RDS" are trademarks of Amazon.com, Inc. or its affiliates in the United States and/or other countries. Infobright, Infobright Community Edition and Infobright Enterprise Edition are trademarks of Infobright Inc. POLYCOM®, RealPresence® Collaboration Server, and RMX® are registered trademarks of Polycom, Inc. All other marks and names mentioned herein may be trademarks of their respective companies.
Foglight® for BMC Remedy ActionPack 5.6.3.8
Developed for Foglight Management Server 5.9.4 / Foglight for Virtualization, Enterprise Edition 8.8.5
Release Notes
November 2018
Welcome to Foglight for BMC Remedy ActionPack
Resolved Issues and Enhancements
Getting Started with Foglight for BMC Remedy ActionPack
Using the Foglight for BMC Remedy ActionPack, Foglight can integrate with BMC Remedy Action Request (AR) systems.
These Release Notes cover the resolved issues, known issues, workarounds, and other important information about the 5.6.3.8 release of the Foglight for BMC Remedy ActionPack. Review all sections before starting the installation.
This 5.6.3.8 release of the Foglight for BMC Remedy ActionPack accompanies the 5.6.3.8 release of Foglight for Automation, and the 8.8.5 release of Foglight for Virtualization, Enterprise Edition. It does not include any new feature or improvement.
This 5.6.3.8 release of the Foglight for BMC Remedy ActionPack accompanies the 5.6.3.8 release of Foglight for Automation, and the 8.8.5 release of Foglight for Virtualization, Enterprise Edition. It does not include any resolved issues.
The following is a list of issues known to exist at the time of this release.
|
Defect ID |
Known Issue |
| N/A |
Before using this cartridge you must specify the access credentials for a VMware host and any virtual machines that you want to manage.
|
For information about upgrading Foglight for BMC Remedy ActionPack to the latest version, see the Foglight Upgrade Guide.
The following is a list of product versions and platforms compatible with this release.
|
Product Name |
Product Version |
Platform |
| Foglight Management Server | 5.9.4 | All platforms supported by this version of the Foglight Management Server |
| Foglight Agent Manager | 5.9.4 | All platforms supported by this version of the Foglight Agent Manager |
| Foglight For Virtualization, Enterprise Edition | 8.8.5 | All platforms supported by this version of the Foglight For Virtualization, Enterprise Edition |
See the Foglight System Requirements and Platform Support Guide for information about system requirements.
The Foglight for BMC Remedy ActionPack 5.6.3.8 requires the Automation-Core-5_6_3_8.car and the ActionPack-Runtime-5_6_3_8.car files. Foglight for Automation and all ActionPacks must have the same version.
Support for the Internet Explorer (IE) 6 browser has been discontinued.
Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Cartridge for Infrastructure), others may require an additional license.
The Foglight for BMC Remedy ActionPack is covered by the Foglight for Virtualization, Enterprise Edition license. A separate additional license may be required for installation in the base Foglight product.
To activate a trial or a purchased commercial license:
The Foglight for BMC Remedy ActionPack release package contains the following products:
See the Foglight Administration and Configuration Guide for cartridge installation instructions.
Additional information is available from the following:
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.
This release was not enabled and tested for international operation. Only U.S. English configurations of this product and U.S. English datasets are fully supported. Support for non-ASCII characters or non-English configurations may work appropriately, but these configurations have not been tested and this release should be used with caution in these environments.
We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.
Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.
For sales or other inquiries, visit www.quest.com/contact.
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
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