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ControlPoint 8.8.1 - Administration Guide

Preface Configuring the Environment in Which ControlPoint Will Run The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Granting ControlPoint Access to Web Applications and Content Databases Configuring ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Managing ControlPoint Configuration and Permissions Preparing Your Environment for Using ControlPoint Sentinel Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Audit Log Configuration Settings Changing Settings for Anomalous Activity Detection Restricting Functionality for Members of the Business Administrators Group Changing Default Settings for ControlPoint User Groups Changing Settings to Improve Discovery Performance Changing Settings to Accommodate Special Environmental Factors Changing Default Settings for Navigation Managing Site Provisioning Settings Specifying Global Settings for ControlPoint Policies Setting Preferences for the ControlPoint Scheduler Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings
Changing Trace Switch Logging Levels Archiving SharePoint Audit Log Data Troubleshooting
ControlPoint Log Files Troubleshooting Configuration Errors Troubleshooting the ControlPoint Application Interface Troubleshooting Discovery Troubleshooting SharePoint Users and Permissions Troubleshooting Site Provisioning Troubleshooting ControlPoint Operations

No User Profile Application available to service the request

Issue

An attempt was made to run a ControlPoint analysis based on a SharePoint User Profile property, and the following message displayed in the header before the analysis finished processing:

No User Profile Application available to service the request.  Contact your farm administrator.

Possible reason

·A SharePoint User Profile Service Application is not associated with one or more Web applications within the scope of the analysis

OR

·The ControlPoint Service account does not have permissions to access the User Profile Service application.

NOTE:  The ControlPoint Administration Log (xcAdmin.log) identifies the Web application(s) for which the User Profile Service application was unavailable.

 

Subsites and Lists Added to the Scope of a Governance Policy are not Included in Operations

Issue

When a new subsite or list is added to a Governance Policy Manager scope, it is not being included in the policy.

Reason

Whenever a new subsite or list is added to an existing Governance Policy scope, the policy must be re-activated.

Resolution

1Launch the ControlPoint Governance Policy Manager:

§From the SharePoint Hierarchy Farm node, choose Automation > Governance Policy Manager.

OR

§From the Manage ControlPoint panel, choose Governance Policy Manager and Provisioning > Governance Policy Manager.

2Select the Governance Policy that has had new sites and/or lists added to the scope.

3Click [Activate].

If you Cannot Resolve an Issue with a ControlPoint Operation

Contact Quest Support.  Have the contents of the ControlPoint Administration Log (xcAdmin.log) and the Logged Errors Report readily available so that the Technical Support Specialist can better assist you.

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