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ControlPoint 8.10 - for Microsoft 365 Administration Guide

Preface The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License ControlPoint Online Configuration Using Discovery to Collect Information for the ControlPoint Database Cache Using Sensitive Content Manager Services Preparing Your Environment for Using ControlPoint Sentinel Running ControlPoint Online Operations Using PowerShell Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Changing Settings to Improve Discovery Performance Changing Default Settings for Navigation Changing Trace Switch Logging Levels Changing Default Settings for Compliance Managing Site Provisioning Settings Setting Preferences for the ControlPoint Scheduler Changing Settings for Anomalous Activity Detection Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings ControlPoint Online-Specific Settings
Troubleshooting

Renewing or Changing the Terms of Your ControlPoint License

Use the following procedure if you need to:

·extend the period of an evaluation license

·update your ControlPoint license to include additional SharePoint users

·upgrade from an evaluation version to a full version of ControlPoint, or

·reactivate a license that has expired or is about to expire.

To change the terms of a ControlPoint license:

1Contact Quest and request a license update.

2From the left navigation pane, choose LICENSE.

License Info

The License Status may be one of the following:

Valid

Expired

Disabled

To reactivate a license:

1Click the [Reactivate License] button to the right of the License Key field to display the Change License Key dialog.

2If you have received a new license key, overwrite the existing license in the License Key field.

3Use the information in the following table to determine the appropriate action to take.

If ....

Then ...

you have internet access and want to activate your license updates online.

make sure the Activate Online radio button is selected.

you do not have internet access and/or want to activate your license offline

select the Activate Offline radio button and follow the instructions that display in the dialog to complete the activation process.

Activate Offline dialog

NOTE:  Because the request for the Activation Data must be submitted via the Quest website, the request itself must be submitted from a machine that has internet access.  The Activation Data can then be copied to the server that hosts ControlPoint.

4Click [Activate].

ControlPoint Online Configuration

After the initial installation, you can launch the ControlPoint Online Configuration wizard from the server where ControlPoint Online is installed. and preform the following configuration tasks:

·re-register the ControlPoint Online application (i.e., if you want to recreate the application with a different owner and/or certificate)

·set Up ControlPoint Services

·repair the ControlPoint Online application.

Whenever you launch the ControlPoint Online Configuration application, you will be required to complete the registration and consent process for the ControlPoint Online application in Microsoft Azure.

Azure Application Registration

1Use the information in the following table to determine the appropriate action to take:

If  ...

Then ...

you want to re-register the ControlPoint Online application in Microsoft Azure

REMINDER: It should only be necessary to re-register the application if you want to recreate it using a different certifiate and/or application owner.

·Check the Re-Register Application box.

·Continue with the next step.

you do NOT want to re-register the application

Go to step 3.

2If you opted to re-register the application, specify the certificate that you want ControlPoint Online users to use for authentication to Entra ID. Use the information in the following table for guidance.

If you want to ...

Then ...

use an existing certificate

·Select a Store Name from the drop-down.

The Use Existing Certificate drop-down will be populated with available certificates in the selected store.

·Make sure Use Existing Certificate is selected, then select a certificate from the drop-down.

CP Online IIS Certificate Options

NOTE:  If the ControlPoint Installer cannot find a Certificate in the store, this option will be disabled.

create a new self-signed certificate (default option)

Select Create new Self Signed Certificate, then enter a Certificate Name.

CP Online Create IIS Certificate

The ControlPoint installer will create a self-signed certificate file in the local machine root store.

3Click [Register].

4Log into Microsoft Azure.

NOTE: If you opted to re-register the application, log in using the account that you want to be the new application owner. If you are not re-registering the application, log in as the account you used when ControlPoint Online was installed.

5Once the application has been successfully registered, click [Next].

6Click [Consent] to be redirected to the Azure application Consent screen.

7Read the permissions that the app requires then click [Accept].

8Return to the ControlPoint Online Azure Application Registration screen and click [Next].

9Click [Authenticate].

You will be prompted once again to sign into the Microsoft Azure portal, this time for account authentication.

If the authentication is successful, the Office 365 account will display as the Logged In Account.

/sp-2CP Online Install VALIDATE ACCOUNT

10Click [Next].

The Configuration wizard checks your environment for the presence of installed components.

NOTE:  For a first time installation, once the components check is complete only the Fetching ControlPoint Configuration Data box should be checked (Installer Checkmark).  All other options will appear with a right-facing arrow.  (Installer Arrow)

Installer O365 Checking for Components

11Click [Continue].

Now you can Repair ControlPoint or Configure Services.

Configure CPO

Configuring ControlPoint Services

Toward the end of the ControlPoint configuration process you have the option to configure the following Windows service(s):

·The ControlPoint Discovery Service, which collects data and stores it in the ControlPoint Services (xcAdmin) database cache for use in loading the SharePoint Hierarchy and  performing ControlPoint data analysis and reporting on cached data

AND/OR

·If Sensitive Content Manager is installed in your environment, ControlPoint Sensitive Content Manager (SCM) Services will allow you to use it within ControlPoint:

§as a means of checking for:

oContent Analysis (CA) jobs ready to be uploaded from ControlPoint to Sensitive Content Manager for scanning.

AND

oScan results ready to be downloaded from Sensitive Content Manager to ControlPoint for further action.

AND

§Because they support multi-threading, SCM Services are especially suited to very large content analysis jobs.

IMPORTANT: Before you can run Discovery and Sensitive Content Manager services, make sure that:

·TLS version 1.2 or 1.3 is enabled on the server where the services are installed

AND

·the .NET Framework is configured to support strong cryptography (via the Windows Registry setting SchUseStrongCrypto).

 

installer configure services ONLINE

To configure ControlPoint Services:

1On the Configure Services dialog, select the service(s) you want to configure.

Configure Services Online

IMPORTANT:  

§The option to configure the Discovery Service is selected by default, because it is used to populate the SharePoint Hierarchy and the SharePoint Summary Dashboard.

§The Service Account must meet all of the requirements of the ControlPoint Service Account, as well as permission to Run as a Service.

§Keep in mind that the latest version of ControlPoint Sensitive Content Manager Service will only work with version 2.0 or later of Sensitive Content Manager.

2. Click [Continue].

NOTE: If you chose to deploy the Discovery Service, the option to Run Discovery Now will be checked by default because it is used to populate the SharePoint Hierarchy and the SharePoint Summary Dashboard.  If you uncheck the box, Discovery will be run at the next scheduled time. Installer Run Discovery Now CPO

3Click [Start].

The installer deploys the selected Windows service(s).

4When the services have been successfully deployed, click [Finish].

 

Using Discovery to Collect Information for the ControlPoint Database Cache

ControlPoint Discovery is a tenant-specific background task that collects information and stores it in the ControlPoint Services (xcAdmin) database cache for the following purposes:

·to populate the SharePoint Summary dashboard and, by default, the SharePoint Hierarchy

·for use in ControlPoint data analysis and reporting

·to identify ControlPoint users who meet the criteria for "Admins" for scheduled analysis distribution, and

·to populate and update statistics lists.

Discovery is triggered by the ControlPoint Discovery Service to run on a pre-defined schedule.

If you want to ensure that your ControlPoint analyses have the most recent cached data—you can run the Discovery process interactively from the ControlPoint application. The ControlPoint installer includes the option to configure the Discovery Service.  

If the ControlPoint Discovery Service is not configured, the operations and parameters that rely on cached data collected by Discovery are disabled.

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