Business Impact: IT Managers spend their valuable time trying to keep systems up and running, and purchasing additional storage space to hold new messages. Days can be consumed trying to restore deleted messages from back-up tapes.
Business Impact: Penalties can be imposed on companies who do not comply with legislative requirements, while the cost of compliance using existing systems can run into the millions of dollars. Companies need to not only prove an email was sent; in many cases they need to prove that an email message was not sent.
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Knowledge Managers are unable to effectively manage the knowledge contained within email messages and attachments, and systems such as document management systems place onerous duties on users, resulting in non-compliance.
Business Impact: Organizations miss out on the valuable information contained within email messages, by not being able to find them, or when the information is deleted.
Business Impact: Users spend hours each week managing email messages to remain within storage guidelines, while the business runs the risk of having valuable information deleted.