When installing the SQL Navigator executable, getting a 1603 error. Looking in the "C:\ProgramData\Quest Software\Quest Installer\Logs\sqlnav_7.1.0.3676_32bit.msi.log" file, the true error is found:
Error 1325. 'Favorites' is not a valid short file name
CAUSE 1:
Favorites path in registry does not exist or user does not have access.
CAUSE 2:
Group Policy exists - User's administrator account doesn't have access to the network UNC path where the favorites is set by 3rd party group policy.
WORKAROUND 1:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Disclaimer:
WORKAROUND 2:
Have the IS or Help Desk team that has access to valid Favorites path install the product on the required machine.
