How to generate mobile app logs? (4373769)

How to generate mobile app logs?

Customers report issues when trying to retrieve data from the cloud but dont know how to generate the app logs for support to review.

SOLUTION:
To generate the Spotlight Mobile logs, follow the steps below:

1- Open the Spotlight Mobile app
2- From the Heatmap, click on the left arrow on the top right corner
3- Click on the configuration icon on the top left corner
4- Click on about spotlight
5- Drag and release the spotlight version text
6- Select the email app to share the logs.

Review the attached document with the screenshots for guidance.