Error "CNC_ERR_INVALID_PASS" while connecting to the machine (4263723)

Shareplex Manager cannot connect to the source.

The message is: " Invalid user or pasword"  

In the foglight log files there is a line :

ERROR ERR Code from SharePlex: CNC_ERR_INVALID_PASS

The reason that the user experiences this problem is that "splex" user, who is the owner of the SharePlex instance and is used by the SharePlex Manager WebServices to connect to SharePlex, does not have permission to execute the "su" command.

The splex OS user need to be able to run "su <user> -c true" command. This is the required setting for shareplex in order to run remote commands.

To fix this problem, the "splex" user needs to be given permission to execute the "su" command on the system.

For workaround to bypass the su command refer to SOL66470