When attempting to open the application the error “Unexpected end of file while parsing Name has occurred, Line 1576, position12” is displayed.

NOTE: The line and position numbers may differ in another environment.
Unknown. Most likely the SecureCopy.ssd file that contains the saved jobs has become corrupt.
Resolution 1:
Note: Be sure to keep a current backup of this file, in case corruption occurs.
Resolution 2:
Contact Support to create a SR (Service Request) and attach your SecureCopy.ssd file to the SR for investigation. It may be possible to provide the missing information.