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标题
Unable to launch Rapid Recovery Core Console -
说明
The web console displays the below message:
Attempted to access an unloaded AppDomain.
System.AppDomainUnloadedException
System.AppDomainUnloadedException: Attempted to access an unloaded AppDomain.
at Replay.ServiceHost.Implementation.Hosting.WebHost.ProcessRequest(WebConnection connection)
at Replay.ServiceHost.Implementation.Hosting.WebServer.HandleIncomingRequest(HttpRequestEventArgs requestEventArgs)
at Replay.ServiceHost.Implementation.Hosting.ListenerServiceRequestProcessor.ProcessRequest(HttpRequestEventArgsWrapper httpRequestEventArgs)
System.AppDomainUnloadedException: Attempted to access an unloaded AppDomain.
at Replay.ServiceHost.Implementation.Hosting.WebHost.ProcessRequest(WebConnection connection)
at Replay.ServiceHost.Implementation.Hosting.WebServer.HandleIncomingRequest(HttpRequestEventArgs requestEventArgs)
at Replay.ServiceHost.Implementation.Hosting.ListenerServiceRequestProcessor.ProcessRequest(HttpRequestEventArgsWrapper httpRequestEventArgs)
Attempted to access an unloaded AppDomain.
System.AppDomainUnloadedException
System.AppDomainUnloadedException: Attempted to access an unloaded AppDomain.
at Replay.ServiceHost.Implementation.Hosting.WebHost.ProcessRequest(WebConnection connection)
at Replay.ServiceHost.Implementation.Hosting.WebServer.HandleIncomingRequest(HttpRequestEventArgs requestEventArgs)
at Replay.ServiceHost.Implementation.Hosting.ListenerServiceRequestProcessor.ProcessRequest(HttpRequestEventArgsWrapper httpRequestEventArgs)
The issue is coupled with the following error in the Event Log
Event code: 3005 Event message: An unhandled exception has occurred. Event time: 7/8/2014 8:42:29 AM Event time (UTC): 7/8/2014 1:42:29 PM Event ID: 1bcc5e25bd214e508cac101555ff0ffe Event sequence: 2 Event occurrence: 1 Event detail code: 0//=============================================================================//
You may also find that the UI does not load displaying an XML error instead indicating the software version and an access is denied message.
XML file does not appear to have any style information associated with it
You will find something like this in the AppRecovery log:Replay.ServiceHost.Implementation.Hosting.ListenerService ()
Caught exception processing HTTP operationSystem.IO.FileLoadException depth 0: Could not load file or assembly 'ServiceHost.Implementation, Version=6.2.0.17839, Culture=neutral, PublicKeyToken=null' or one of its dependencies. Access is denied. (0x80070005)at System.Web.Hosting.HostingEnvironment.CreateWellKnownObjectInstance(String assemblyQualifiedName, Boolean failIfExists)at System.Web.Hosting.ApplicationManager.CreateObjectInternal(String appId, Type type, IApplicationHost appHost, Boolean failIfExists, HostingEnvironmentParameters hostingParameters) +0x50 6006157at System.Web.Hosting.ApplicationManager.CreateObject(String appId, Type type, String virtualPath, String physicalPath, Boolean failIfExists, Boolean throwOnError) +0x2f 6006155at System.Web.Hosting.ApplicationManager.CreateObject(String appId, Type type, String virtualPath, String physicalPath, Boolean failIfExists) +0x0 6006154at Replay.ServiceHost.Implementation.Hosting.WebServer.CreateHost(WebHostConfiguration config, String appId) +0x7 60001b4at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory) +0x2e 60037f5at Replay.ServiceHost.Implementation.Hosting.WebServer.GetHost(WebHostConfiguration config) +0x3c 60001b3at Replay.ServiceHost.Implementation.Hosting.WebServer.HandleIncomingRequest(HttpRequestEventArgs requestEventArgs) +0x142 60001b2at Replay.ServiceHost.Implementation.Hosting.ListenerServiceRequestProcessor.ProcessRequest(HttpRequestEventArgsWrapperBase httpRequestEventArgs) +0x85 60000e8 -
原因
- Possible inconsistent Core Console Web constructs or OS update interference with the same.
- There's an antivirus installed in the Core server that is blocking access to the interface.
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解决办法
Solution 1
- Stop the Core service
- Delete folder C:\Program File\AppRecovery
- Perform a Core repair (go to Control Panel, enter Programs and features, select Rapid recovery Core from the list, in the wizard select Repair option)
- Open the Core console
Solution 2
Disable antivirus software (McAfee or Symantec Endpoint Protection) or add antivirus exclusions.Note: If the above steps does not resolve the issue please contact support more in-depth troubleshooting and resolution.