返回
-
标题
Unable to Join QoreStor Server to Active Directory Domain Due to Internal Error (40016) -
说明
This article addresses the issue where a QoreStor server is unable to join the Active Directory domain, encountering an internal error (40016) or being unable to click the "Join" button on the QoreStor web interface. -
原因
The issue may be caused by a corrupted cache file in the/var/lib/pbis/dbdirectory. This file can prevent successful communication between the QoreStor server and the Active Directory domain. -
解决办法
To resolve this issue, follow the steps below:
-
Check System Time:
- Ensure that the system time is properly synchronized:
timedatectl
- Ensure that the system time is properly synchronized:
-
Verify Domain Controller Connectivity:
- Confirm that the QoreStor server can communicate with the domain controller:
/opt/pbis/bin/get-dc-name domainname
- Confirm that the QoreStor server can communicate with the domain controller:
-
List Cache Files:
- List the files in the
/var/lib/pbis/dbdirectory:
ls -lt /var/lib/pbis/db - Look for a cache file related to the domain, such as
lsass-adcache.filedb.DOMAINNAME.
- List the files in the
-
Remove Corrupted Cache File:
- Delete the cache file to clear any corrupted data:
rm /var/lib/pbis/db/lsass*
- Delete the cache file to clear any corrupted data:
-
Restart PBIS Service:
- Restart the
lwsmdservice to apply the changes:systemctl stop lwsmd systemctl status lwsmd systemctl start lwsmd systemctl status lwsmd
- Restart the
-
Retry Joining the Domain:
- Attempt to join the domain using the QoreStor web interface. The issue should now be resolved.
-