Outlook Profile Recreated in Online Mode After Desktop Agent Update
说明
Users experience slow Outlook performance after switching to the new profile using DUA.
Investigation reveals that Outlook profiles are set to online mode, disabling local caching of emails and data.
Manual reconfiguration of each client to cached mode is necessary to restore expected performance.
原因
The DUA tool does not actively manage Outlook caching settings.
It reads the existing configuration from the Windows registry on each machine during migration.
If the registry settings or GPOs are set to online mode, the DUA will replicate this configuration.
解决办法
Check Group Policy Settings:
Verify that your Group Policy settings (Local/Intune) are configured to enable Outlook caching for the desired profiles.
If necessary, update the GPOs to enforce cached mode.
Check Registry Settings (Optional):
If GPOs are not in use, check the registry settings on the affected machines to ensure the correct cache configuration is present.
其他信息
Important Note:
- The DUA tool is designed to preserve existing configurations, not to modify them.
- It is crucial to ensure that the desired Outlook cache settings are in place before using the DUA for migrations.
- Consider incorporating guidance on Outlook caching configuration into your standard migration procedures and documentation.