How to provide a Domino database to Quest Support (4318934)

Using the Lotus Notes client or the Domino Admin client perform the following steps to create a replica of a database.

1. Locate and open the Domino Database on the Server.
2. Create a new Local Replica (File, Replication, New Replica) and select a File Path location on a server or local workstation.
3. Expand Replica Settings and remove the check mark for "Encrypt the local replica" and click OK.
4. Locate the Replica Database and Open it
   • Once the new replica database is created, close the original database. This is to ensure the correct database is being modified.
5. Also remove the database from the replicator page by right clicking on it and selecting remove.
6. Change the ACL of the database (File > Database or Application > Access Control)
   • Remove all users and servers from the list leaving just -Default- permission.
   • Set the -Default- Access to Manager with Delete documents.

Optional: Remove any documents or messages from the Domino database you do not want to provide to Quest.