What happens if the appliance licensed node count is reached or exceeded? (4313356)

Once the node count has been reached, you will no longer be able to add any new nodes to inventory (i.e., if they already exist within inventory, machines will continue to check-in and update accordingly). Any new nodes that aren't currently inventoried will be rejected at the bootstrap process and not added into inventory. These computers will continue to try and be inventoried but will be unsuccessful until other items are removed from inventory first..

This means if all of the nodes are connected (say 100 of 100 systems on and AMP connected to the KACE SMA)  additional devices over the node limit trying to check in will not be able to do so. 

Some issues associated with this scenario:

Intermittent device check in depending on the connection of nodes being exceeded result in::

• Failed Patching.
• Failed Managed Installations
• Failed Scripting
• Failed replication shares
• Failed file synchronization
• Intermittent Inventory check in

To free up license nodes:

1.  Look to manage MIA devices
2. Archive unused devices  -  How to Archive Assets for Computers and free up Licenses Node Count?
3. Remove any old devices from inventory that have not checked in for a long time.  This is an indication that the system has been replaced or has been removed from the network. 
4. If need more license nodes, contact KACE Sales to purchase more nodes.