Date: OCT 2010
Product & Version: netvault 852
OS Version: all
Symptoms:
Backup appears to complete but then fails after job reports to complete
Extract from binary log:
Job Message 2010/09/23 12:14:32 2790 Data Plugin sid00113 Storing backup index
Job Message 2010/09/23 12:14:32 2790 Jobs sid00023 Saveset 70945 (instance 75)
Job Message 2010/09/23 12:14:41 2790 Media sid00023 (sid00023: /netvault/library/NewLibrary) Drive 'LAUFWERK 1:sid00023' has completed its transfer
Job Message 2010/09/23 12:14:41 2790 Data Plugin sid00113 Job completed
Error 2010/09/23 12:15:37 2790 Jobs sid00023 Scheduler exited unexpectedly, abandoning job
Firewall type/version:
Cisco Firewall Modul FWSM Firewall Version 3.2(18) <system> Device Manager Version 6.2(1)F.
Post script is run on client on completion of netvault backup
Cause:
tcp TIME_WAIT_STATE default value 240
.
Modify this value to be less than 30 seconds
Description
Forces each TCP connection to linger in a shortened TIME_WAIT state after the final normal TCP close-down sequence.
Explanation:
As netvault reconnects back down the same port the backup was run when running the script and we do this within 240 seconds we are seen as an intruder and the communication is blocked
Prepared by: Richard Downes
