How to Uninstall Rapid Recovery (4041273)

Complete the steps in this procedure to uninstall the Rapid Recovery Core. For the most up-to-date and detailed instructions regarding this procedure, see:

• Uninstalling the Rapid Recovery Core
• Uninstalling the Rapid Recovery Agent Software, and
• Uninstalling the Rapid Recovery Agent Software from a Linux machine

in the Rapid Recovery Installation and Upgrade Guide located at Rapid Recovery Technical Documentation.

Important: if Rapid Recovery will be reinstalled or its repository will be migrated to another machine, it's highly recommended to backup encryption keys to files. It can be done in Core console, More (...), Encryption Keys

If encryption key is lost as result of uninstallation, there's absolutely no way to recreate it and encrypted Recovery Points in the repository will be no longer accessible.

On the Windows server from which you want to uninstall the Rapid Recovery Core, open the Control Panel, click Programs, and then click Uninstall a Program.

1. In the Programs and Features window, double-click the installed Rapid Recovery Core instance.
2. Do one of the following:
   • If the version of Rapid Recovery Core installed does not include support for localization, then the Rapid Recovery Core Installation Wizard appears, showing the Repair/Remove page. Skip to Step 4.
   • If the version of Rapid Recovery Core installed includes support for localization, then the Setup dialog box appears.
     • In the Setup dialog box, from the Choose your language drop-down menu, select the appropriate display language, and then click OK. For example, select English.
     • Proceed to Step 4. The Rapid Recovery Core Installation Wizard appears, showing the Repair/Remove page.
3. On the Repair/Remove page of the Rapid Recovery Core Installation wizard, select Remove, and then click Next. The Remove Options page appears.
4. Do one of the following:
   • To remove your repository, as well as all recovery points and change logs, select Uninstall configuration settings and data including all backup images and change logs, and then click Uninstall.
   • NOTE: If you select this option, you will delete all data in the repository, including the repository folder and all subfolders. This option is appropriate for typical installations where the repository is installed on an otherwise empty volume. If you have other data on the directory where your repository is located, do not select this option.
   • To leave your repository but remove the Rapid Recovery Core software, clear this option and then click Uninstall. The Progress page appears. You can view the progress of the uninstall action on the Progress page. When the uninstall is complete, the Completed page box appears.
5. Click Finish to close the wizard and exit.

Note: it's recommended to clean the following locations to make sure that Rapid Recovery is fully removed:
- regedit, HKLM\Software\Apprecovery branch
- C:\Program Files\Apprecovery and C:\ProgramData\Apprecovery