立即与支持人员聊天
与支持团队交流
服务
咨询服务
教育服务
支持服务
自助服务工具
知识库
我的帐户
通知和警报
产品支持
下载软件
技术说明文件
用户论坛
视频教程

KACE Service Desk 服务

我们的服务宗旨是让客户满意。

我们根据每一位顾问的独特技能和经验,分配特定解决方案来提供服务。我们使个人能够擅长合适的解决方案集和相关技术,从而打造了超高的专业知识水平,令大多数服务组织都望尘莫及。

您可以依靠我们的专业服务团队和全球服务交付合作伙伴网络,以便携手您的团队处理下列事项:

  • 评估您当前的环境,以满足技术和业务要求
  • 针对您的要求量身打造专门的项目计划,并提供定义明确的期望值
  • 成功地配置、集成和部署解决方案,以实现最佳结果
  • 传授知识并提高用户采用率,以实现全部价值
  • KACE Knowledge Transfer Services (Per-Hour)

    Remotely-delivered Knowledge Transfer Services are targeted to Customer’s learning goals are available at an hourly rate based, subject to an agenda as mutually agreed upon by Customer and Quest. The number of hours will be determined based on the customer’s learning goals and the number of topics selected.KACE Knowledge Transfer Services (Per-Hour)

    阅读更多内容

  • KACE Remote QuickStart for KACE Service Desk Appliance

    The KACE Remote QuickStart service for KACE Service Desk is an implementation solution designed to assist you with the initial implementation and configuration of your KACE Service Desk solution (“KSD”). The service focuses on ensuring KACE Service Desk software is configured optimally for both your environment and your priority administrative needs. It also includes knowledge transfer on how best to manage the core processes and features of your KACE software. Our KACE Subject Matter Experts (“SMEs”) ensure all the required core features and configurations of your KACE software such as initial setup, agent/agentless provisioning, Service...

    阅读更多内容

  • KACE Consulting & Solutions Architecture

    KACE Consulting and Solutions Architecture is custom tailored to your specific needs and desired outcomes.
    These are just a few examples of common engagements that our Consulting and Solutions Architecture teams do. We're happy to talk about these and your other goals to start designing solutions that fit your needs. 

    阅读更多内容