In KACE Cloud
Note: To ensure new devices are automatically under management when activated, an admin should check Automatically Assign New Devices during server configuration.
Once the server token is uploaded, your server information will be visible in the DEP Information section at the bottom of the page. You can then manage DEP profiles, sync new devices to profile, and unlink KACE Cloud from DEP.
There is a nightly sync between KACE Cloud and the Apple DEP portal. If you add devices and want to manage them right away, you can force a sync in the DEP Setup section of KACE Cloud. This will pull any changes that were made to the linked server.
To add a DEP profile that will be delivered to a device when it is activated:
The DEP Profile allows for additional levels of device control beyond supervised mode. You can also choose to skip certain setup assistant screens. For many of them, it's not just about skipping an option, but deactivating the functionality on the device. For example, if you skip Apple ID, the user won't be able to sign in with Apple ID on the device at all.
To assign devices to a new profile:
Devices purchased outside of an official channel may still be assigned to the DEP portal using the Apple Configurator 2 app on Mac, provided the devices are iOS 11 or later. For information on this process, please refer to Apple Configurator 2 Help.
When the end user receives their company-owned device, they should complete the setup process. Once the device logs into the KACE Cloud server, it will automatically be under mobile device management, provided that 'Automatically Assign New Devices' was checked during the 'Add MDM Server' process in Step 1.
See Activation Lock.
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