Follow the instructions below to monitor a specific group of services that interests you by:
Selecting the Services You Want to Monitor
By default, no services are listed in the My Services dashboard. This is by design: it gives you the opportunity to customize the My Services dashboard to suit your needs. Select the set of services that you want to monitor so that they appear in this dashboard.
To select services:
1. Open the My Services dashboard and click Manage Services Watch List.
The Select services to watch list dialog box appears.
2 In the Name tab, explicitly select each service you want to monitor (selecting a service does not automatically select its children).
TIP: Use the search features to find services you are interested in. The search is per keyword, delimited by spaces. For example, if you want to search on “Global Service” (instead of “Global”), add quotes around “Global Service” to match that exact string.
3. Click Apply
NOTE: To use the following functions, Foglight users require the Advanced Operator role.
Once you subscribe to a service, you can drill down and view details about that service.
These sections describes workflows for monitoring the overall health of your critical services and investigating problems with them.
When you drill down into a service by clicking for a particular service. The view that appears depends on whether or not your Administrator configured a custom view using the Service Builder. If your Administrator did not configure a custom drill-down, you see a Service Summary dialog box listing the outstanding alarms and links to a default service breakdown. In addition, it provides a link to edit the service using the Service Builder dashboard. If your Administrator chose a custom view, it appears in the drill-down dialog box.
View more details about your services by clicking at the bottom right corner of the service and a Service Details page for certain service will be open.
|Select the Tab||To show...|
|Service Level||A summary of the service level compliance, alarms, and availability|
|Dependencies||Two types of service dependencies are displayed:
|Heatmap||Heatmap visualizes components by alarms.|
In the Heatmap, the size of the block is determined by the numbers of current alarms related to the component, and the color is determined by the highest severity level of the alarms related to the component.
|Current Alarms||A list of uncleared alarms fired for components included in the selected service.|
|History Alarms||A list of alarms fired for components included in the selected service. The alarm count includes all filtered alarms fired on hosts that are part of the service.|
You monitor services because you have a specific business requirement to ensure the availability of these components. The icons in the Service Level Compliance column reflect the availability of your services. Use this column as a starting point for investigating how problems with your services affect their service levels.
Foglight automatically examines each service and establishes its availability and service level compliance. By default, a service is available if it does not have any fatal alarms.
In Foglight, a service’s state is based on the worst state of the components it includes. For example, a MyApplication service contains services for its Web servers, application servers, and databases. The databases service is in a fatal state because it has a fatal alarm and the other two are in a warning state. MyApplication is also in a fatal state and is listed as non-compliant with its Service Level Agreement (SLA).
To investigate a service’s availability and service level compliance:
For example, the Availability History sparkline displays dips that concern you. You want to investigate your service’s availability for a specific interval you are concerned about, so you click My Services | Explore on specific service | Service Levels tab to navigate to the Service Levels dashboard. You then zoom in on one of the availability graphs in this dashboard. See the online help for the Service Levels dashboard for more information about it.
TIP: Both current availability and SLA measurements are; use them in different situations:
Click the Dependencies tab to display a graphic representation of the hierarchy of services that the selected service comprises. Use the components state icons to trace the critical path of performance issues across a domain.
Use the depth control, in the upper right corner, to set the number of levels (1-3) in the diagram. The default setting is two levels.
The dots above the depth control determine the scale of the diagram.
By default, Foglight arranges the components in a tree diagram. You can also manually change the components’ layout to position them as you wish. When you move a component, Foglight clears the Auto Arrange check box. Select the Auto Arrange check box to return to the original layout.
Investigate a service’s alarms to get more details about the problems contributing to its non-normal state.
To investigate alarms related to a service:
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