For the further troubleshooting, support will require the
- Archive Shuttle Metalogix export module logs client and core log on trace
logs are located in AS core server, Core + Module (module core log + module Client log)
by default in C:\Program Files\Quadrotech\Logs
- and logs from Metalogix HSM service located in C:\Program Files (x86)\Common Files\PAM\HSM\Log