A backup job fails with:
An internal error occurred during execution, please contact Quest support if the error persists. Error Message: API Call failed with message: An error occurred while quiescing the virtual machine. See the virtual machine's event log for details.
Taking a quiesced snapshot using vSphere Client also fails with:
The guest OS has reported an error during quiescing. The error code was: 2 The error message was: Custom quiesce script failed.
A pre-freeze-script.bat file found under C:\Windows may exist on the machine which you are trying to quiesce and is conflicting with the freeze.bat found under C:\Program Files\VMware\VMware Tools\backupScripts.d.
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