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Title
ERROR: "Service contains an unquoted path" -
Description
When running vRanger 6.x backups against a physical machine that also has Nessus Security Scan (a vulnerability scanner from Tenable Software) installed on it, The following error is thrown by Nessus Security Scan:
Nessus Security Scan found that the physical backup client has an unquoted service path: "Quest Physical Client Service : C:\Program Files\Quest Software\vRangerPhysicalClient\Vizioncore.PhysicalAppliance.Service.exe".
This prevents the vRanger physical backup client from connecting to the vRanger machine, and fails the backup attempt.
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Cause
This is a feature of the Nessus application that is preventing the remote launch of the physical vRanger client on the target machine. The Nessus application is treating the remote launch attempt as a suspected malicious attack against the machine. -
Resolution
Please use the steps below to correct your issue.
1) On the target machine that has the vRanger physical backup client installed, go to "Start--->Run--->services.msc".
2) Find the "Quest Physical Client Service", and open up the "Properties" sheet for it.
3) Edit the pathname to the service executable file by placing quotation marks around the entire path.
4) Apply the changes and exit services.msc
The Nessus application should now allow the remote launch of the service executable, and the physical vRanger backup should now work.