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Quadrotech Nova Current - User Guide

Overviews Adoption Accelerator Delegation & Policy Control (DPC) Reporting TMS Settings About

How to Add New Users to Nova

New users can be added to tenants that you have access so that they can have access to Nova features and services. This is performed in TMS (the Tenant Management System).

These are the steps that you should take:

·Login to TMS using an account with the System Administrator role.

·Locate the tenant / container where you want to add a new user and click on it.   (For example I could click on ‘Software training')

TMS-Org

·Then click on ‘Users'

Click-on-Users-tab
You will be shown a list of users who are already associated / invited / active in your chosen tenant. On the ‘invitations' tab,  you can invite a new user. Enter their email address, choose appropriate roles, and click on ‘Invite'

 

This sends an invitation to that user via email to join the tenant / container, which the user must accept.

Once accepted the user will appear on the list of users. Whilst you wait for them to accept you can see them on the invitations tab.

Once they accept, they are then associated (or linked) to that container / tenant and have a particular role with associated capabilities within that tenant.

If a user has access to multiple container / tenants then they should use the Persona menu to switch to different tenants:

persona-menu

To learn more about the Persona menu, see this article.

Nova remembers which tenant and role a user was last using, so the next time that user logs into Nova it takes the user back to the same place. This happens across browsers, and across sessions.

 

What is an association?

In the above description we have mentioned ‘association' several times, this is essentially a link between your user account, and a tenant, via a particular role. In some organizations there is a one-to-one link, in other organizations a single user might have access to multiple Office 365 tenants. It is also possible for the same user to have different access levels in different organizations. In other words they would have different roles. Let us say we have multiple tenants in an organization, as shown below:

TMS-Org

 

An account, can have different roles in different tenants in this structure.

users-on-software-training-tenant

 

Users-on-Staging-tenant

And in fact might not have access to certain tenants in the structure.

Removing a user

To see how to  from your tenant, see this article.

Change the Service Account Password in TMS

Overview

This section explains how you can correctly change the service account password for Nova Reporting. We recommend that you do this on a regular basis to ensure continued security within your environment.

Details

If you need to change the password, you will need to make the change first in two places:

·Office 365 Admin Portal

·Tenant Management System Client (TMS Client)

 

Office 365 Admin Portal

To change your password for the service account:

1.Log into your Microsoft Office 365 portal as an Administrator.

2.Go to the Admin Center.

3.Select Active Users, click Search and type in the name of the service account.

4.Select the user and chose Reset Password.

info

NOTE: ensure that you DO NOT select 'require this user to change their password when they first sign in.'

 

Tenant Management System Client

1.Once you have the password, log into the Tenant Management System Client (TMS Client)

2.Navigate to the Service Accounts tab:
Screenshot-2020-04-29-at-11.17.08

3.Click on the ellipsis and select edit.

4.Add a new password to the password field and the do the same to the Confirm password field.
Screenshot-2020-04-29-at-11.16.59

5.Click Confirm to update the password for service account.

 

info

NOTE: Please note that normally this password will expire after a few days. We advise to mark this date and update the Service Account password before this happens.

If your company policy allows to use the password without an expiration, please refer to the following article for instructions and use this option for the service account password.

 

Remove a User From Your Tenant

From time to time it might be necessary to remove a user from your tenant in Nova. We also call this removing the user association. It is easy to do by following these steps:

·Login to TMS using an account with the System Administrator role.

·Locate the tenant / container which you want to manage and click on it (for example, I could click on ‘Software training').

TMS-Org

·Then click on ‘Users'

Click-on-Users-tab

You will be shown a list of users who are already associated / invited / active in your chosen tenant.

Remove-user-from-tenant-1-1536x492

Click on the icon to the right of the user and their roles, and it will remove their association with this tenant.

info

NOTE: There is no confirmation dialog, the user will be removed immediately.

Creating a Group and Team Prefix

Administrators can define a prefix that is applied to the name of newly created groups and teams. The prefix can be set separately for each organizational unit in the enterprise.

Creating a new group prefix

Follow these steps to enable this functionality for newly created groups and groups associated with teams:

1.In Nova, go to Manage Administration > Tenants.

2.Find the desired root tenant or meta Organizational Unit (OU).

3.Click the ellipsis (...) and select Edit.

4.Enter a prefix that will be applied to all newly created groups.

Creating a new team prefix

Follow these steps to enable this functionality for new teams.

1.In Nova, go to Manage > Teams.

2.Find the desired Teams OU.

3.Click the ellipsis (...) and select Edit.

4.Enter a prefix that will be applied to all groups associated with newly created teams.

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