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NetVault 13.1.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Changing the NetVault Catalog Database directory on a Windows-based machine

To change the Catalog Database Directory on a Windows-based NetVault Server:
1
Disable the catalog search, see, Disabling catalog search.
2
Stop NetVault Catalog Search service from the Windows Services Management Console.
3
Manually move the db directory to the new location. Make sure that the user under which the netvault-catalog service runs has the ownership of the new Database Directory.
 
* 
NOTE: Database is supported only on local drives of the system.
4
In the NetVault installation directory, open the catalog.cfg file to edit, available in config directory.
In the [Node1] section, change the following to specify the new location:
path.repo, path.repo.new, path.data, path.data.new, path.logs, path.logs.new
5
In the NetVault installation directory, open the elasticsearch.yml file to edit available in the following directory: catalog\elasticsearch\config.
Change the following to specify the new location:
path.repo, path.data, path.logs
6
Start NetVault Catalog Search service from the Windows Services Management Console.
7
To enable Catalog Search:
a
In the Navigation pane, click Catalog Search.
b
On the Catalog Search Configuration page, click Enable.
When catalog search indexing is enabled successfully, a message is displayed at the upper-right corner of the NetVault WebUI.

Migrating NetVault Catalog Server to different Windows-based client machine

To migrate the NetVault Catalog Search to Windows-based NetVault client:
1
Disable catalog search on NetVault Server, before performing catalog search uninstallation. For more information, see Disabling catalog search.
2
Uninstall the existing catalog search from the NetVault Server. For more information, see Removing catalog search.
3
Install and configure the catalog search on the Windows Client machine. For more information, see Configuring catalog search.
 
* 
NOTE: When installing catalog search on the Client machine, be sure to select Add pre-existing and scanned backups to catalog. Doing so includes pre-existing and scanned backup jobs for catalog searching.

When catalog search indexing is enabled successfully, a message is displayed at the upper-right corner of the NetVault WebUI.

Changing the NetVault Catalog Database directory on a Linux-based machine

To change the Catalog Database Directory on a Linux-based NetVault Server:
1
Disable the catalog search, see, Disabling catalog search.
2
Run the following command to stop the netvault-catalog service
systemctl stop netvault-catalog
Or
Run the following command to stop the NetVault Catalog Search service, in case systemd is not supported on the system:
kill -9 <PID>
Read the <PID> value in the catalog section from the catalog.cfg file available in installation directory.
3
Manually move the db directory to the new location.
 
* 
NOTE: Database is supported only on local drives of the system.
4
Change the file permissions and the owner and group for the new path:
chmod -R 750 <new DB path>/*
chown -R netvault-catalog:netvault-catalog <new DB path>/*
5
In the NetVault installation directory, open the catalog.cfg file to edit, available in config directory.
In the [Node1] section, change the following to specify the new location.
path.repo, path.repo.new, path.data, path.data.new, path.logs, path.logs.new
6
In the NetVault installation directory, open the elasticsearch.yml file to edit, available in the following directory catalog/elasticsearch/config.
Change the following to specify the new location:
path.repo, path.data, path.logs
7
Update the service script file in the following location: /usr/lib/systemd/system/netvault-catalog.service and change the database path Environment=PID_DIR=<new location>
Run the following command:
systemctl daemon-reload
8
Run the following command to start NetVault Catalog Search service:
systemctl start netvault-catalog
Or
Run the following command to start NetVault Catalog Search service, if systemd is not supported on the system:
su -s /bin/sh <CATALOG_USER_ACCOUNT> -c <netvault_installdir>/catalog/ elasticsearch/bin/elasticsearch
The default value of CATALOG_USER_ACCOUNT is netvault-catalog, however if you have provided customed Linux account during installation then provide the same.
Once service is started, update the new PID in catalog.cfg file.
9
To enable Catalog Search:
a
In the Navigation pane, click Catalog Search.
b
On the Catalog Search Configuration page, click Enable.
When catalog search indexing is enabled successfully, a message is displayed at the upper-right corner of the NetVault WebUI

Modifying catalog search

To modify the catalog search configuration:
1
In the Navigation pane, click Catalog Search.
2
On the Catalog Search Configuration page, you can modify the following fields:
•
Catalog Search Password
•
Confirm Catalog Search Password
•
Reserved RAM Size
•
Maximum simultaneously active catalog workers
•
Add pre-existing and scanned backups to catalog
•
Include backups with offline indexes
•
Offline index load wait
•
Startup offline index load wait
•
Restrict the age of backups added to the catalog
•
Add backups completed on and after
3
Click Configure.
When catalog search is configured successfully, a message is displayed at the upper-right corner of the NetVault WebUI.
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