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NetVault 13.1.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Upgrading a cluster-aware plug-in

To upgrade a cluster-aware plug-in, the existing virtual client is removed and a new virtual client is created using the latest version of the plug-in.

To upgrade a cluster-aware plug-in:
1
Remove the virtual client that was created with the previous version of the plug-in. For more information about removing a virtual client, see Removing a virtual client.
2
Create a new virtual client using the upgraded version of the cluster-aware plug-in. For more information about installing the plug-in, see Installing and upgrading cluster-aware plug‑ins.
You must assign the old virtual client’s name to the new virtual client. If you change the name for the new virtual client, you cannot run the jobs that were defined for the old virtual client.

Configuring a cluster-aware plug-in

The configuration procedure for a cluster-aware plug-in includes the steps outlined in the following sections:

•
Configuring preferred network address for cluster nodes
•
Configuring default settings for a cluster-aware plug-in

Configuring preferred network address for cluster nodes

A cluster node has at least two network addresses:

•
Public IP Address: The address that is used by machines outside the cluster to communicate with cluster nodes.
•
Private IP Address: The address that is used by a cluster node to communicate with other machines within the cluster.

For each cluster node, you must configure the machine’s public IP address as the “Preferred Network Address” for the node.

To configure preferred address for cluster nodes:
1
Obtain the IP address for the cluster node.
You can use the ifconfig utility on Linux and UNIX and the ipconfig utility on Windows to complete this step.
2
In the Navigation pane, click Change Settings.
3
On the NetVault Server Settings page, click Choose machine.
4
In the Choose machine drawer, select the target client, and click Go to settings.
5
On the Client Settings page, under Services, click Network Manager.
6
In the Network Manager dialog box, specify the preferred network address for the cluster node in the corresponding box.
7
Click Apply to apply the new settings and close the dialog box.
8
Repeat Step 1 through Step 7 for each cluster node.

Configuring default settings for a cluster-aware plug-in

To configure default settings for a cluster-aware plug-in:
1
In the Navigation pane, click Create Backup Job, and then click the Create New button next to the Selections list.
2
On the NetVault Selections page, double-click the virtual client node. In the list of plug-ins, select the cluster-aware plug-in, and in the Actions list, click Configure.
 
* 
NOTE: The default settings for a cluster-aware plug-in can only be set from the NetVault Selections page. For cluster-aware plug-ins, configuring these options from the Change Settings page is not supported.
3
In the Configure dialog box, set the required options. The configuration options for the cluster-aware version are the same as the standard version of the plug-in. For more information about these options, see the relevant plug-in user’s guide.
4
Click OK to save the settings.
These settings are stored on the NetVault Server in configuration files specific to the virtual client, and applied during backups and restores of shared data performed through the virtual client.
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