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NetVault 13.0 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Configuring catalog search

To enhance searching for files in savesets, you must install and configure the catalog search service on NetVault Server running on Windows or Linux operating systems.

To install and configure the catalog search:
1
In the Navigation pane, click Catalog Search.
2
On the Catalog Search Configuration page, provide the following details.
 
Table 22. Catalog search configuration options
Option
Description

Host Information

Catalog Host

For Linux: Displays the name of the NetVault Server to install the catalog search server.

For Windows: Displays the name of NetVault Server and Client to install catalog search. However, NetVault Server and Client must be of the same version.

 

Catalog Search Password

Type the password for the catalog search database. It cannot contain the following characters:

& < > | ^ spaces

By default, ‘admin’ is used as the password if this field is kept empty during catalog search installation.

 

Confirm Catalog Search Password

Type the password again for confirmation.

 

Existing Linux User (for Linux only)

For Linux operating system, type the existing Linux user name. Do not use the ‘root’ as a user name. For more information, see Prerequisites.

 

Database Directory

Click Browse to select the database directory for catalog search:

•
‘Database Directory’ drawer is displayed on the right- side of the page.
•
Open the parent node, browse through the directory tree, and locate the directory to store the catalog search database.
•
The selected directory path is displayed in the text box.
•
Click OK.
NOTE: To enter the Database Directory path manually, ensure that all the directory(s) and sub-directories must be already created and available.

 

Use same path for Snapshot and Log Directory

By default, the check box is selected and the Snapshot Directory and Log Directory fields are disabled, hence the Database Directory path is copied and same path is set for Snapshot Directory and Log Directory.

Clear the check box to enable and edit the Snapshot Directory and Log Directory field.

 

Snapshot Directory

Click Browse to select the location to store the catalog search database backup.

•
‘Snapshot Directory’ drawer is displayed on the right- side of the page.
•
Open the parent node, browse through the directory tree, and locate the directory to store the catalog search database backup.
•
The selected directory path is displayed in the text box.
•
Click OK.
NOTE: To enter the Snapshot Directory path manually, ensure that all the directory(s) and sub-directories must be already created and available.

 

Log Directory

Click Browse to select the location to store the catalog search logs.

•
‘Log Directory’ drawer is displayed on the right- side of the page.
•
Open the parent node, browse through the directory tree, and locate the directory to store the catalog search logs.
•
The selected directory path is displayed in the text box.
•
Click OK.
NOTE: To enter the Log Directory path manually, ensure that all the directory(s) and sub-directories must be already created and available.

 

Server Snapshot Path

Specify the shared directory path of Snapshot Directory. The format of Server Snapshot Path is <\\IP address of client>\shared snapshot directory>. Ensure the snapshot directory is shared to make it available for NetVault database catalog backup and restore operation on Windows Client.

This field is available and visible only if the Catalog Host is selected as remote windows client.

Once catalog search is installed on Windows Client, configure client host credentials:

To configure client host credentials:
1
Click Configure, to configure the connection details for accessing shared server snapshot path of client host.
2
Enter the following detail, and click Ok.
•
Domain: Type the Windows Domain name for the system that contains the shared folders.
•
Username: Type a Domain Administrator user name. The network share backups must be performed using a Domain Administrator account to fully retrieve the file and directory permissions during a restore. A user belonging to the Administrators Group does not have the Domain Administrator privileges.
NOTE: If a Non-Domain Administrator account is configured for backups, the file and directory permissions must be set manually after a restore.
•
Password: Type the password for the user account.

 

HTTP Port

Specifies the HTTP port for Catalog Search.

You can specify the port number range from 9200-9299 for catalog search on which the NetVault Server will communicate. You can also configure the port after NetVault Server is installed, and then restart catalog search service.

Configuration

Reserved RAM Size (GB)

This is the amount of RAM that the catalog search service attempts to pre-allocate before it starts. If the RAM isn’t available the service won’t start.

By default, the value is set to 1GB. Type or select the required RAM size. For systems with Large RAM size, a higher value is recommended (2 – 16 GB, based on the item backup rate and availability of RAM, limited by the restrictions mentioned in the Prerequisites section).

 

Maximum simultaneously active catalog workers

By default, 5 concurrent catalog workers can run on the server.

To change the number of catalog workers that can be run in parallel at any time, type or select the new value.

Minimum value: 1

Maximum value: 20

 

Add pre-existing and scanned backups to catalog

Select this check box to include the pre-existing and scanned backup jobs for catalog searching. By default, the check box is clear.

 

Include backups with offline indexes

Select this check box to include the backup jobs with offline indexes for catalog searching. By default, the check box is clear.

You can select this option only if the option Add pre-existing and scanned backups to catalog is selected.

 

Offline index load wait (Minutes)

This is the amount of time the catalog search service will wait for an offline index for a pre-existing backup to be loaded. If the media manager doesn’t load the offline index within this wait time, cataloging of this pre-existing backup will be temporarily skipped. Eventually, the skipped pre-existing backup will be cataloged, with the timing depending on how many other pre-existing backups are available for cataloging.

Type or select the duration (in minutes) to wait for loading the offline index during catalog indexing. By default, the minimum value is set to 10 minutes.

 

Startup offline index load wait (Minutes)

This is the minimum time from the last NetVault start time before the catalog search service requests the media manager to load an offline index. This delay from the last NetVault start is required to allow the media manager to complete its device scan to determine which devices are available. If a device is unavailable or hasn’t been scanned to determine its availability at the time of receipt of an offline index request, the media manager fails the request without trying to load the offline index.

Type or select the duration (in minutes). By default, the minimum value is set to 10 minutes.

 

Restrict the age of backups added to the catalog

Select this check box to restrict the pre-existing backup jobs for catalog searching.

By default, the check box is clear.

You can select this option only if the option Add pre-existing and scanned backups to catalog is selected.

 

Add backups completed on and after

To include the backup jobs completed on and after a specific date in the catalog search, type the date, or click the button next to the box, and select the date.

 
* 
NOTE: You cannot change the directories (Database Directory, Snapshot Directory, and Log Directory) after catalog search configuration. If you must change the directories, you can uninstall the catalog search and then reinstall using different directories. However, you have to re-catalog your existing backups, which can take a long time.
3
Click Install And Configure.

Relocating the catalog search database directory

To relocate the catalog search database directory, use the procedures described in the following sections:

•
Changing the NetVault Catalog Database directory on a Windows-based machine
•
Migrating NetVault Catalog Server to different Windows-based client machine
•
Changing the NetVault Catalog Database directory on a Linux-based machine

Changing the NetVault Catalog Database directory on a Windows-based machine

To change the Catalog Database Directory on a Windows-based NetVault Server:
1
Disable the catalog search, see, Disabling catalog search.
2
Stop NetVault Catalog Search service from the Windows Services Management Console.
3
Manually move the db directory to the new location. Make sure that the user under which the netvault-catalog service runs has the ownership of the new Database Directory.
 
* 
NOTE: Database is supported only on local drives of the system.
4
In the NetVault installation directory, open the catalog.cfg file to edit, available in config directory.
In the [Node1] section, change the following to specify the new location:
path.repo, path.repo.new, path.data, path.data.new, path.logs, path.logs.new
5
In the NetVault installation directory, open the elasticsearch.yml file to edit available in the following directory: catalog\elasticsearch\config.
Change the following to specify the new location:
path.repo, path.data, path.logs
6
Start NetVault Catalog Search service from the Windows Services Management Console.
7
To enable Catalog Search:
a
In the Navigation pane, click Catalog Search.
b
On the Catalog Search Configuration page, click Enable.
When catalog search indexing is enabled successfully, a message is displayed at the upper-right corner of the NetVault WebUI.

Migrating NetVault Catalog Server to different Windows-based client machine

To migrate the NetVault Catalog Search to Windows-based NetVault client:
1
Disable catalog search on NetVault Server, before performing catalog search uninstallation. For more information, see Disabling catalog search.
2
Uninstall the existing catalog search from the NetVault Server. For more information, see Removing catalog search.
3
Install and configure the catalog search on the Windows Client machine. For more information, see Configuring catalog search.
 
* 
NOTE: When installing catalog search on the Client machine, be sure to select Add pre-existing and scanned backups to catalog. Doing so includes pre-existing and scanned backup jobs for catalog searching.

When catalog search indexing is enabled successfully, a message is displayed at the upper-right corner of the NetVault WebUI.

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