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MessageStats 7.8.1 - Reports User Guide

Upgrading MessageStats Overview Typical MessageStats Upgrade Scenarios Moving the MessageStats Database Moving and Upgrading MessageStats Moving Custom Reports and Report Subscriptions Viewing, Creating, and Editing MessageStats Reports My Reports and Corporate Reports Exchange Executive Summaries Reports Exchange Organizations Reports Exchange Server Reports Exchange Content Analysis Reports Exchange Mailboxes Reports Exchange Mail Contacts Reports Exchange Distribution Groups Reports Exchange Public Folders Reports Exchange Storage Reports Exchange Internet Reports Exchange Inventory Reports Migration Reports MessageStats Gathering Reports Appendix A: How to Read the Reports Report Filter Definitions

Exchange Server Reports

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Introducing Server Reports
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About Server Activity Reports
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About Server Mail Traffic Reports
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About Delivery Times Reports
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About Message Sizes Reports
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About the Server Uptime Report

Introducing Server Reports

Server reports provide information about the physical messages handled by Exchange servers, email usage, and message traffic. For more information about how MessageStats reports on messages, see What is the Definition of Physical and Logical Messages? and How Does MessageStats Determine Internal and External Messages? .

Server reports are grouped into categories that provide both summary and detailed views of the information:

 
Table 1. Server report categories.

About Server Activity Reports

These reports show the flow of messages through an Exchange server, and break down the message counts and volume into the different types of messages processed by an Exchange server.

About Server Mail Traffic Reports

These reports provide information on the flow of physical email messages between Exchange servers and between custom groups (regions) of servers.

About Delivery Times Reports

These reports provide data to support Service Level Agreement compliance.

About Message Sizes Reports

These reports provide summary information about the distribution of message sizes for messages that were created and received by users in the organization

About the Server Uptime Report

This report shows the results of a daily gathering of the Uptime performance counters on Exchange servers.

About Server Activity Reports

The Server Activity reports are divided into four views. Each view provides a different aspect of an Exchange server’s workload. Server Activity reports present the actual flow of messages through an Exchange server, and break down the message counts and volume into the different types of messages processed by a specific Exchange server.

The Server Internal vs. External Activity report shows external (Internet) traffic on an Exchange server that routes or accepts SMTP messages. Traffic is typically from Hub Transport or Edge Transport servers.

Prerequisites

Since Exchange servers can receive messages from SMTP clients in addition to MAPI-based clients, MessageStats can report on messages submitted through SMTP.

To correctly report information about internal and external messages, you must identify your internal IP Subnets. In the MessageStats console, use the IP Subnets property page to identify your internal IP Subnets so that SMTP-submitted messages are correctly reported as internal to your Exchange organization.

For details about identifying your internal IP addresses, see the chapter titled Setting Exchange Organization Properties in the MessageStats Administrator Guide.

Report Descriptions

In the Server Activity reports, these messages are categorized to identify how many messages are coming in from or going out to non-Exchange servers in your Exchange organization. You can right-click on a column heading and insert fields (that include Internal Exchange, Internal Other) to show this information.

 
Table 2. Exchange Server Activity reports.
Report
Description
Filters

Server Activity Summary

This report shows the physical messages on an Exchange server by comparing mailbox-generated activities with system-generated activity. Graphs allow you to isolate the user traffic from system overhead.

You can determine the percentage of time consumed by user activity compared to the percentage of time used for system overhead work. The comparison can then be used to balance services throughout the organization.

This report provides links to more detailed information.

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Click a name in the Server column to view the Server Activity Summary Daily report.
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From the Server Activity Summary Daily report, select a date from the table to link to the Server Activity Hourly Details report.
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Date
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Detail Level
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Display Options
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Trend and Forecast Options
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Display Threshold
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Date/Time Display
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Server
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Server Roles
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Region
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Organization

Server Activity Internal vs. External

This report shows Exchange activity from a server perspective. It provides the number of mail messages created and received by each mailbox on a server. Server activity is separated internal traffic and external traffic.

The report includes SMTP-submitted traffic that is identified as internal or external to an Exchange organization. You can identify the IP Subnets that should be reported as internal traffic when you set properties for an Exchange organization. For more information, see the section about Setting Properties for an Exchange Organization in the MessageStats Administrator Guide.

For more information about how to read this report, see Viewed from a Server Perspective .

This report provides links to more detailed information.

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Click a name in the Server column to view the Server Internal vs. External Activity detailed report.
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From the Server Internal vs. External Activity detailed report, select a date from the table to link to an hourly detail report for internal and external messages that were sent and received.
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Date
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Detail Level
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Display Options
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Trend and Forecast Options
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Display Threshold
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Date/Time Display
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Server
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Server Roles
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Region
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Organization

Server Activity - System Messages

This report shows the physical system messages sent and received by a server, detailing the types of system activities. Physical messages indicate the number of messages that are created by an originator, regardless of the number of recipients.

The data provides the total messages and volume of system attendant, directory replication, and public folder replication messages. Additionally, Health Mailbox and inbound proxy messages, for Exchange 2013 and later, are reported under Managed Availability.

This report provides links to more detailed information.

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Click a name in the Server column to view the Server System Messages Daily report.
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From the Server System Messages Daily report, select a date to display the Server System Messages Hourly Details report.
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Date
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Detail Level
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Display Options
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Trend and Forecast Options
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Display Threshold
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Date/Time Display
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Server
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Server Roles
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Region
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Organization

Server Activity Advanced Details

This report shows activities of an Exchange server related to message flow through the server. The report aggregates the transmission, transfer, delivery, and creation events undertaken by a selected Exchange server.

The report indicates the number and volume of messages that originate in an Exchange server and are submitted for delivery. These are messages created by mail clients such as Outlook. System messages are not included in this report.

The Message Transfer Out and Volume Transfer Out columns indicate the number and volume of messages transferred out of the server. This information shows the number of “hops” that a message takes between the originator and recipient.

The Message Transfer In and Volume Transfer In columns indicate the number and volume of messages transferred to the server. This information shows the number of “hops” that a message takes between the originator and recipient.

This report provides links to more detailed content.

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Click a name in the Server column to view the Server Advanced Details report.
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From the Server Advanced Details report, select a record from the Date column to link to the Server Advanced Hourly Details report.
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Date
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Detail Level
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Display Options
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Trend and Forecast Options
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Date/Time Display
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Server
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Server Roles
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Region
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Organization

About Server Mail Traffic Reports

The Server Mail Traffic reports show the flow of messages from an Exchange server to another Exchange server, or to user-defined regions in a specific Exchange organization. Unlike Server Activity reports, this report does not categorize messages into message types.

The Server Mail Traffic reports reveal the historical flow of messages throughout the Exchange organization. The reports provide the necessary data for troubleshooting message flow and performance issues, or for creating new topologies in response to business demands.

The difference between Server Mail Traffic and Server Activity reports is the perspective. Server Activity reports look at each server individually. Server Mail Traffic reports look at two Exchange servers (initial source/final destination) and can aggregate data to compare groups of servers at the region level.

 
Table 3. Exchange Server Mail Traffic reports.
Report
Description
Filters

Server to Server

This report provides a record of the mail traffic sent from the originating Exchange server to the Exchange server that contains the recipient mailbox. It shows the starting-point Exchange server and the end-point Exchange server.

NOTE: MessageStats determines the originating Exchange server from the message-id field the Exchange tracking log.
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Date
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Originating Server
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Destination Server
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Originating Server Roles
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Destination Server Roles
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Originating Region
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Destination Region
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Originating Organization
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Destination Organization

Region to Region

This report provides a record of server mail traffic sent from one user-defined region to another user-defined region. For information about regions, see the MessageStats Administrator Guide.
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Date
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Originating Region
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Destination Region
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Originating Organization
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Destination Organization
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