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KACE Desktop Authority 11.3 - Reporting Guide

Overview

The Desktop Authority Manager is a web based application for Network Administrators to centrally manage client's user and computer configurations. All configurations are defined within the Desktop Authority Manager. The Manager is also used to replicate and deploy settings to the clients during the logon, logoff, startup, shutdown and other specified events. The Manager also provides other tools to allow the Administrator to access and configure Global, Profile, Remote Management and Reports.

The minimum screen resolution for the Desktop Authority web console is 1024 x 768.

Logging in to the Desktop Authority Manager

The Desktop Authority Manager is secured by user logins. Access to the different parts of the Manager is granted and/or denied based on the user's permissions granted in the Console Access Settings. This is granted based on roles, permissions and the user assigned to a role.

System settings

Logged in as

This is informational text that displays the username of the user who is currently logged into the system.

Bookmarks

Displays a list of favorite pages within the Manager. Pages are made a favorite by clicking on the Bookmarks link and then Bookmark current location.

Figure 44: Desktop Authority Bookmarks

Preferences

Click on Preferences to configure the Manager’s global settings.

Help

Opens the help file. If Internet access is available, the online help file will be opened otherwise the help file stored locally will be opened.

Customer Feedback

Opens the online product feedback page. This page allows you to send feedback about your product experience. This is not the place to request technical support.

Logout

Click Logout to exit the Desktop Authority Manager.

Menu Bar

The menu bar provides access to the main areas of Desktop Authority. This includes Client Configuration, Deployment Settings, Remote Management, Reporting and Control Access Settings.

Client Configuration

Configure Computer and User profiles containing client configurations.

Deployment Settings

Configure the deployment of the Desktop Authority Client application, Software Distribution, Server Manager and System Configuration.

Remote Management

Configure and access Desktop Authority Remote Manager. Remote Management offers a simple way to remotely access multiple computers on the network for the purpose of remote control, restarting the computer or deploying or removing the Desktop Authority service.

Reporting

Provides access to the Reporting tool. This tool is downloaded and run locally outside of the web browser.

Console Access Settings

This is Desktop Authority's Role Based Administration area. Console Access Settings provides roles to which users are assigned to. This limits their access to the system, based on what options the roles allow them to access.

Navigation pane

The Navigation pane is available for several of the Menu bar options. For the Client Configuration object, the Navigation pane is used to select a specific Computer or User object to work with. The View pane changes based on the object selected in the Navigation pane.

The Navigation pane is also available for the Remote Management object. Here you will select the client computer to work with.

View pane

The View pane is used to set various configurations and is based on the currently selected object from the Menu bar and Submenu.

Status bar

The Status bar shows a few miscellaneous items including a link to the Replication options, Registration, Getting Started page and Product Resources.

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