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KACE Desktop Authority 11.2.1 - Reporting Guide

Client Provisioning

Desktop Authority must deploy certain files to client machines. These client files are used to support the DA Administrative Client service, Desktop Agent and the Computer Management service.

The client files are deployed using Smart Client Provisioning. Smart Client Provisioning dynamically chooses from the best of several deployment approaches at runtime to determine which method will work on the client. Once a deployment option is found the files are deployed to the machine. The specific technique that is chosen to deploy the client files depends on the client environment and the obstacles present in that environment.

The client files may be deployed using the DA GPO client side extension. However configuring this requires higher permission levels than non-domain admins, such as an OU Admin, would typically have. Therefore, in some cases, an OU Admin would not be able to configure the files for deployment to clients without assistance from a Domain Admin. Having to request a Domain Admin to help configure this, defeats the purpose of having an OU Admin, who should be able to configure and deploy files to the clients under the OU they are in charge of.

It is due to this privilege level issue and other circumstances, that Smart Client Provisioning has been implemented. Smart Client Provisioning will go through a series of steps to get the client files deployed to or installed on client machines.

Client Provisioning is configured by selecting Deployment Settings > Client Deployment > Client Provisioning. Click the Edit button and configure Logon-based provisioning by specifying a preferred domain, domain controller and the client files location. Desktop Authority will do the rest of the work for you.

Figure 52: Configuring Client Provisioning

 

Note: For more information on Smart Client Provisioning, please review the documentation provided in the Administrator’s Guide, Online Help, or the Smart Client Provisioning article.

Configure Off-Network Support (Optional)

For customers with a desire to configure remote machines while they are disconnected from the corporate network, Desktop Authority offers an off-network support feature. Once properly configured, remote users and computers will continue to receive the most applicable configuration updates as long as an active internet connection is maintained. Please see the Desktop Authority Administration Guide for more information on configuring Off-Network Support.

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