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KACE Desktop Authority 11.2.1 - Getting Started Guide

Configuring Services

Configuring the Administrative Service

To configure the Administrative service in the Server Manager grid, click Properties for the server that the service will be configured for. The service can also be managed by selecting Properties in the service drop list in the DA Administrative Service column.

Figure 65: Configure the Administrative Service

Administrative Service

Edit properties

Click Edit properties to edit the Service configuration and credentials.

Status

The status of the DA Administrative service can be managed by clicking the Start, Stop, Restart, Reinstall and Remove buttons. Click Refresh to update the Service status.

The DA Administrative Service requires two unique users accounts. Please provide one user account belonging to the Domain Admins group and one belonging to Domain Users group.

Service credentials

Log on as

Enter a Domain Admin account that the service will use to log on. This should be entered in the format of Server\UserAccount. Optionally, click Browse to select a user account.

Password

Enter the password associated with the selected log on account.

Note: The new logon credentials will not take effect until you restart the service.

Client service (domain user)

Log on as

Enter the Domain User account that the service will use to log on. This should be entered in the format of Server\UserAccount. Optionally, click Browse to select a user account.

Password

Enter the password associated with the selected user account.

Service configuration

Startup Type

Select from Automatic, Disabled or Manual from the Startup Type list.

Automatic will start the service immediately after it is installed.

Disable will stop the service if it is running and disable the service from being run in the future. To use this service at a later time, the Startup Type must be changed to either Automatic or Manual.

Manual will allow the service to be started at the administrators' discretion. The service will never be started automatically.

Log files repository

Specify a folder to hold intermediate data collected for reporting. Data is collected as users login and out of the network and includes user, hardware and software inventories and much more. During specific timed intervals, data is collected from this folder and parsed into the DAREPORTING database.

The default path is %programfiles%\Quest\Desktop Authority\ETL Cache\. Please refer to the File Paths appendix for the correct path(s) based on the version of Desktop Authority you are using.

The folder specified must be a folder on the server for which the service is being configured for. Click Browse to locate the folder.

Save/Save and restart/Cancel

Click Save to save the updated service credentials. The service must be restarted by clicking the Restart status button.

Click Save and restart to save the updated service credentials and automatically restart the service.

Click Cancel to reject the credential changes.

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