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Quest has tools and processes in place to identify, protect, detect, and remediate vulnerabilities and incidents when they occur, including external security partners. As part of our standard security operations, Quest does not use CrowdStrike in any of our operations. We are reviewing our third parties, and so far, there is minimal affect. It is Quest's policy not to provide further technical details unless they directly impact customer data.

Enterprise Reporter 3.5 - Installation and Deployment Guide

Table of Contents

Product Overview

Introducing Quest® Enterprise Reporter Key Features of Enterprise Reporter Enterprise Reporter Components

Enterprise Reporter Architecture

Installation Considerations for Enterprise Reporter

Before You Install Enterprise Reporter Reporter server and database considerations

Failover recovery using SQL clusters

System Requirements Overview of Enterprise Reporter communications and required credentials

Node credential and alternate credential details for on-premises discoveries Detailed permissions for Enterprise Reporter discoveries Permissions for Enterprise Reporter discoveries on NAS devices Permissions for Enterprise Reporter tenant applications Minimum permissions for installing Enterprise Reporter Minimum permissions for installing Enterprise Reporter Port Requirements Firewall Requirements

Database Requirements

Configuring the Database and Security Groups

Installing and Configuring Enterprise Reporter

Installing Enterprise Reporter

Installing the Components

Installing and Configuring Individual Components

Installing and Configuring the Configuration Manager Installing and Configuring the Report Manager Installing and Configuring the Database Wizard Installing and Configuring the Log Viewer Installing and Configuring the Encryption Key Manager Creating a Database Prior to Enterprise Reporter Server Installation Installing and Configuring SSRS Installing and Configuring IT Security Search

Upgrading Enterprise Reporter

Preparing to Upgrade Enterprise Reporter Upgrading Enterprise Reporter Components Upgrading Enterprise Reporter Nodes Upgrading Manually-Configured Enterprise Reporter Nodes After Upgrading Enterprise Reporter

Licensing Enterprise Reporter

Activating or Updating Your License

Security Groups in Enterprise Reporter Role-Based Security in Enterprise Reporter Managing Your Database Using the Database Wizard

Using the Database Wizard to Create or Connect a Database Upgrading a Database Deleting a Database Changing the Security Mode Changing the Connection to the Enterprise Reporter Database Performing Database Maintenance

Managing Your Enterprise Reporter Deployment

Optimizing Enterprise Reporter Enterprise Reporter server and database considerations

Failover recovery using SQL clusters

Cluster Deployment Considerations

Consider the Data to Collect Before Deploying Nodes Fine Tune Each Cluster and Node Optimize Node Setup Plan Credential Use

Logged-In User Details Understanding Credentials Using Scenarios

Effectively Deploy Remote Nodes

Deploying a Node to a Trusted Domain

Optimize Data Transfer

Discovery Considerations

Divide Discovery Targets According to Cluster Structure Collect Only the Data Needed Plan Discovery and Reporting Schedules Optimize Nested Group Membership Collection Optimize Nested Group Membership Collection for Azure and Office 365 Discoveries

Discovery Permission Requirements

Detailed permissions for Enterprise Reporter discoveries Permissions for Enterprise Reporter discoveries on NAS devices Permissions for Enterprise Reporter tenant applications Minimum Permissions for Enterprise Reporter Discoveries IDG Managing Your Deployment.4.26.html

Troubleshooting Issues with Enterprise Reporter

Troubleshooting Installation Issues

Connecting to a SQL Server Issues with Multi-Domain Controller Environments

Problems Opening the Consoles Database Configuration Issues Troubleshooting connectivity issues

Restoring a connection to the Enterprise Reporter Server Restoring a connection to the Enterprise Reporter database Troubleshooting Connection Timeouts

Troubleshooting credential change failures Resolving Issues in the Configuration Manager

Node Deployment Issues Dealing with unassociated nodes Problems deleting a node Creating a Node Debug Log File

Data Collection Issues

Troubleshooting features in Enterprise Reporter

Exporting logs from the Configuration Manager Viewing information about your Enterprise Reporter configuration Viewing errors and statistics for tasks

Moving the Enterprise Reporter database Disaster Recovery

Backing up Enterprise Reporter Deploying Enterprise Reporter to another computer after a disaster Checking the Enterprise Reporter configuration after recovery

Appendix: Database Content Wizard

Software Requirements Starting and Configuring the Enterprise Reporter Database Content Wizard Transferring an Enterprise Reporter Database Backing Up an Enterprise Reporter Database Restoring an Enterprise Reporter Database Cleaning an Enterprise Reporter Database Merging Two Enterprise Reporter Databases Running Custom Enterprise Reporter Scripts PowerShell cmdlets

Requirements Database Content Wizard cmdlets Loading the Database Content Wizard cmdlet Backing Up An Enterprise Reporter Database Cleaning an Enterprise Reporter Database Merging Two Enterprise Reporter Databases Restoring an Enterprise Reporter Database Transferring an Enterprise Reporter Database

Appendix: Encryption Key Manager

Starting the Encryption Key Manager Generating a key file Importing a key file Exporting a key file Resetting credentials

Appendix: Log Viewer

Starting the Enterprise Reporter Log Viewer Finding and opening log files Viewing and searching log file entries Filtering log file entries

PowerShell cmdlets

The Enterprise Reporter Database Content Wizard includes PowerShell cmdlets that can be used to schedule database content management tasks.

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Database Content Wizard cmdlets

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Loading the Database Content Wizard cmdlet

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Backing Up An Enterprise Reporter Database

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Cleaning an Enterprise Reporter Database

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Merging Two Enterprise Reporter Databases

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Restoring an Enterprise Reporter Database

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Transferring an Enterprise Reporter Database

Requirements

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Windows Management Framework 3.0

Database Content Wizard cmdlets

The cmdlets included with the Database Content Wizard are as follows:

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Start-ERRestore

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Start-ERTransfer

Loading the Database Content Wizard cmdlet

To load the Database Content Wizard cmdlet (without feedback):

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Import-Module “File path to the DatabaseContentWizardCmdlets.dll”

To load the Database Content Wizard cmdlet (with feedback):

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Import-Module “File path to the DatabaseContentWizardCmdlets.dll” –verbose

To redirect PowerShell error logging

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Append the command with 2>{full path}

Example: Start-ERBackup 2>C:/error.txt

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