To upgrade the DR Series system software, complete the following steps.
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Using your browser, go to support.quest.com/dr-series, select your specific DR model and then navigate to Software Downloads. |
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Browse to the location of the of the file you downloaded from quest.com, select the file, and click Open. The system verifies that the file is the proper format. |
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There are only three possible outcomes for a DR Series system software upgrade operation:
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Upgrade has completed successfully—but a reboot is required (click Reboot in the Software Upgrade page). |
NOTE: If the DR Series system software upgrade operation fails, you can reboot the system and attempt another software upgrade operation using the DR Series system GUI. If this is unsuccessful, you can use the DR Series system CLI system --show command to view the current System State status. DR Series system software upgrades can also be performed using the DR Series system CLI. For details, see the DR Series System Command Line Reference Guide. If both the DR Series system GUI and CLI attempts are unsuccessful, contact Technical Support for assistance. |
The Restore Manager (RM) utility can be used to restore the DR Series system software. RM can be used when a non-recoverable hardware or software failure prevents the DR Series system from functioning correctly.
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Recover Appliance—in Recover Appliance mode, RM reinstalls the operating system and attempts to recover the prior system configuration and the data residing in the containers. |
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Factory Reset—in a Factory Reset mode, RM reinstalls the operating system and resets the system configuration back to the original factory state. It is important to note that when doing a factory reset, all of the containers and the data in the containers gets deleted. |
The Restore Manager (RM) utility runs from a USB boot key that contains the RM image, which must first be downloaded from the Quest Support site.
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Using your browser, go to support.quest.com/dr-series, select your specific DR model and then navigate to Software Downloads. |
To transfer the RM image to the USB key on a Linux or Unix system, perform the following:
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