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NetVault 13.1.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Viewing event logs

You can view the event log messages from the View Events page.

To view event logs:
1
In the Navigation pane, click View Events.
2
On the View Events page, you can view the following information:
•
Date: Date and time when the event was raised
•
Class: Event class
•
Event: Event type
•
Message: Detailed log message or description
3
By default, the table is sorted by Date (newest to oldest).
You can sort the table by one or more columns, as required. For more information, see Sorting records in NetVault WebUI.
To set the filter options (For more information on table filter options for View Events page, see Table 9), view the page size setting, column sort order, applied filters in the table, export the records, or edit table settings, click the icons at the lower- right corner of the table.
For more information, see Customizing tables in NetVault WebUI.
4
You can use the Search option to filter the table data and quickly find entries that contain the specified string in any column values. You can also include wildcards (“?” or “*”) in the search filter string. Type the search text into the box and click the tick icon or press Enter.
5
The View Events page loads a maximum of 10,000 records initially. The total number of records fetched is displayed at the lower-right corner of the table. You can click Load more to load the next set of records, if available. Each load action fetches a maximum of 10,000 records. This button is disabled if there are no more records to load.
6
To stop or resume live updates, click the Pause or Resume Live Updates button.
7
To perform a logs-related task, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page.

Using global notification methods

This section includes the following topics:

•
About global notification methods
•
Setting up a global notification method

About global notification methods

Global notification methods provide different mechanisms for sending notifications when an event occurs.

The available methods include the following:

•
Sysop Email: Use this method to send an email notification to the Administrator when an event occurs.
•
Print Report: Use this method to print a report after it is successfully generated from the View Reports page. This method can only be used for Report Job events.
•
Run a Job: Use this method to run a job when an event occurs.
•
SNMP Trap: Use this method to send SNMP traps (notification) to a network manager host when an event occurs.
The Simple Network Management Protocol (SNMP) provides a method to monitor and control the network devices on TCP/IP-based networks. An SNMP trap is a notification (message) sent from a managed device to the network management host when a significant event occurs. The event does not have to be an outage, a fault, or a security violation. The SNMP Trap method allows the administrator to monitor the NetVault events from an SNMP-based network management interface as a part of the network management operations.

Setting up a global notification method

To set up a global notification method:
1
In the Navigation pane, click Configure Notifications.
2
On the Editing Global Notification Profile page, open the event class, and then open the event type that you want to be notified about.
3
Configure the notification method that you want to use. You can configure multiple notification methods for a single event.
Figure 21. Editing Global Notification Profile page
 
Table 111. Setting up global notification method 
Notification method
Description

Sysop Email

Select this method to send an email notification to the Administrator (Sysop) when the event occurs.

Before you can use this method for sending notifications, you must complete the following tasks:

•
Configure the Outgoing Email Server (SMTP) settings. For more information, see Configuring email server settings for notifications.
•
Configure SysOp email address. For more information, see the Configuring SysOp email ID for notifications.

Print Report

Select this method to print a report after it is successfully generated from the View Reports page. This method can only be used for Report Job events.

On Linux-based NetVault Servers, no additional configuration is required to use this method. The printer set up as the default printer for the system is used to print the report.

On Windows-based machines, you must do one of the following:

•
Configure a default printer in NetVault. For more information, see Configuring a default printer for notifications.
The Print Report method uses this printer for all events.
•
Alternatively, set the NVPRINTER variable in the Extra environment variables box:
NVPRINTER=<Printer URL>
The Print Report method uses this printer for an individual event. You can use the NVPRINTER variable to override the default printer setting for an individual event.

Run a Job

Select this method to run a NetVault job when the event occurs.

To use this method, you must do the following:

•
Create the job that you want to run when the event occurs
•
Set the JOBID variable in the Extra environment variables box:
JOBID=<Job ID number of the job that you want to run>

SNMP Trap

Select this method to send SNMP traps (notification) to a network manager host when the event occurs.

Before you can use this method for sending notifications, you must complete the following configuration tasks:

•
Copy the file nvnotifications.mib to the “.mib” files directory on the host system running the network management software.
The “.mib” (Management Information Base) file describes the format of SNMP Traps that NetVault sends. You can find nvnotifications.mib in the etc directory under the NetVault installation directory. For more information about the location of the “.mib” files on the host, see the relevant network management software documentation.
•
Configure the network manager host settings from the Change Settings page. For more information, see Configuring network manager host settings for notifications.
4
Click Save to save the global notification profile.
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