Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Error while mobile monitoring: "An error has occurred"
Description
The following error shows on mobile phone when attempting to monitor connections. Both Diagnostic Server and Web Publisher are connected and user account configured in phone.
"An error has occurred"
Resolution
In Spotlight right-click on connection name and select Properties. Under Details tab check "Monitor on Mobile Device"
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Spotlight on Oracle
10.2
Topic(s):
Troubleshooting
Article History:
Created on: 11/11/2014 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.