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Support for Gmail webmail service by providing the STARTLS encryption method to enable the SMTP connection to use SSL/TLS (Tools | New Job Options | SMTP Settings).
Resolution
Setting SMTP settings
NOTE: These settings apply to all newly created copy jobs. For an individual copy job, you can override these settings on the Email page.
Select Tools | New Job Options.
Open the SMTP Settings tab.
Enter the SMTP server host name and port.
Select the encryption method.
NOTE: If you are using the Gmail™ webmail service, select the STARTLS encryption method to enable the SMTP connection to use SSL/TLS.
Enter a user name and password.
Enter a valid email address to appear in the From field on the email.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Secure Copy
Topic(s):
Configuration
Article History:
Created on: 10/30/2018 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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