RemoteScan Is Not Running (4243945)

• RemoteScan server application is not installed on the local PC
  
• RemoteScan server application is not running on the local PC
• RemoteScan server application is running on the local PC, but as a different user or background service

On the local PC, look for a RemoteScan Server icon in the system tray. The system tray is typically in the lower right on the Windows desktop - where the clock and the volume control icons are located. You may have to click the up arrow to show hidden tray icons.

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If there is no icon for RemoteScan, then RemoteScan server may not be running. You can manually restart RemoteScan server by selecting Start | RemoteScan | RemoteScan Server

If you are presented a message saying "the RemoteScanServer product is already running," but you don't see a RemoteScan Server icon in the system tray, RemoteScan may be running as a different user or background service on this PC.

If RemoteScan server is running as a different user on the local PC, the other user will need to exit RemoteScan. If RemoteScan server is running as a Windows background service on the local PC, then stop and disable the RemoteScan service in Windows Services.