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Title
Rapid Recovery Linux agent configuration fails if Python is not installed. -
Description
After a successful agent installation, communication port can't be configured as Python is not installed.
When you try to configure the communication port, it fails with "[Error] Python does not exist or configured. There is no ability to setup port and firewall."
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Cause
Python is not installed. Python is an agent dependency that needs to be installed in order to continue the configuration. -
Resolution
Install Python and Python-xml if required by executing the next commands with root privilege's.
Suse
zypper install python
zypper install python-xml
Ubuntu
sudo apt install python
Now you should be able to configure the communication port:
Please contact support If you require additional assistance.