Get Live Help
At some point, you will need to stop the Core Service for Product or Windows maintenance. The following Resolution details the steps necessary for a Graceful Shutdown.
NOTE: If the Core Service is not stopped before a server reboot or the Core Service is killed, it will be flagged as a Dirty Shutdown. When the Core Service is restarted the Maintaining Repository job must run a longer repository check before the Core is available again. In addition, repetitive dirty shutdowns may lead to corruption of DVM repositories.
Beginning in version 6.2, an option to restart and stop the Core service is available in the Settings section. More information on this enhancement can be found in our User Guide in the Restarting or shutting down the Core Service section.
If using PowerShell commands, all commands must be run from a Windows PowerShell (Admin) command prompt. If the Core operating system is Windows Server 2008 or 2008 R2, you must first import the Core PowerShell Module. Enter the following command and then press Enter:
Is your Rapid Recovery solution working as efficiently as possible? Learn more about our Rapid Recovery Health Check.