Known issues
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Possible data corruption from backup clients in Windows 2012 virtual (VMware) environments (VMware KB 2058692): NetVault SmartDisk is not supported in a VMware environment. If your NetVault Backup or vRanger Backup Client is running on Windows in a virtual (VMware) environment, there is a known issue with using a Windows Server 2012 or Windows Server 2012 R2 virtual machine that uses the default e1000e network adapter and runs on an ESXi 5.0 or 5.1 host. This issue might corrupt data during a network transfer. Workaround: Consider changing the network adapter as suggested in the following article http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2058692. |
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NetVault SmartDisk compatibility with McAfee VirusScan Enterprise: If you install NetVault SmartDisk on a Windows system that also runs McAfee VirusScan Enterprise, problems might occur during data transfers between NetVault Backup and NetVault SmartDisk. If problems occur, Quest recommends that you disable the virus checker, configure it to ignore the installation directory, or configure it to scan only the executable files located in the installation directory. |
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WebDAV credentials: For the user name in the WebDAV credentials, NetVault SmartDisk currently supports the use of any ASCII characters except the quotation mark ("), comma (,), and colon (:). The are no restrictions for the corresponding password. If you enable authentication on NetVault SmartDisk, ensure that your backup software, such as vRanger or NetVault Backup, is able to manage the credentials; otherwise, your backup jobs fail. |
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No automatic migration of Staging and Chunk Store: If you add or change the path for the Staging Store or Chunk Store, NetVault SmartDisk does not include a mechanism for moving files from the current Staging Store or Chunk Store file-system path to the new file-system path. |
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NetVault SmartDisk compatibility with NetWare Thin Client: NetVault SmartDisk is not currently compatible with the NetVault Backup NetWare Thin Client. |
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Apple Installer behaves inconsistently on Mac OS X in multivolume environments: Because of an issue with the Apple Installer, the Select a Destination dialog box is not always displayed. When the dialog box is displayed, click the applicable button to continue. If the dialog box is not displayed, you do not have to do anything; NetVault SmartDisk selects the root volume automatically in either case. |
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Upgrading from v1.2.1 deletes configuration-related information: Upgrading from v1.2.1 to v1.5 or later might delete information from NetVault SmartDisk Configuration (.cfg) files. |
System requirements
Upgrade and compatibility
For complete supported-platform information, see the Quest NetVault Backup Compatibility Guide.
Product licensing
To obtain the NetVault SmartDisk Machine ID, use the following command:
The licensing steps are the same for the standard NetVault SmartDisk product and the Quest vRanger® edition (Trial or Permanent).
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