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NetVault Plug-in for VMware 10.0.5 - User Guide

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About Dell™ NetVault™ Backup Plug‑in for VMware®

Key benefits Feature summary

Target audience Recommended additional reading

Installing the plug-in

About plug-in editions Deploying the plug-in Prerequisites Installing the plug-in Removing the plug-in

Configuring the plug-in

Adding a server

Reconfiguring a server Removing a server

Configuring default settings Configuring CBT

Enabling CBT on a virtual machine Disabling CBT on a virtual machine Manually disabling CBT on a virtual machine

Enabling virtual machine locking Understanding backup consistency states

Defining a backup strategy

About backup methods and types

Image-level backups

Image-level backups with CBT Image-level backups without CBT

File-level backups

Defining a backup and recovery strategy

Using the image-level backup method

Performing image-level backups

Additional notes Backup selection tree icons

Resetting CBT on a virtual machine Monitoring job progress

Using the file-level backup method

Performing file-level backups

Backup selection tree icons

Additional notes

Restoring image-level backups

About restoring image-level backups Restoring a full virtual machine or individual virtual disks

Prerequisites Restoring data

Important notes Restore selection tree icons

Starting a virtual machine

Using other restore procedures

Renaming a virtual machine during restore

Performing file-level restores from image‑level backups

Restore selection tree icons

Restoring virtual machine disk and configuration files

Restore selection tree icons

Recovering a virtual machine from the restored files

Using additional features available on the Choose Saveset page

Restoring file-level backups

About restoring file-level backups Restoring file-level backups using shared network drives

Setting up a network share Restoring data

Restoring file-level backups using the native Plug-in for FileSystem

Prerequisites Restoring data

Using additional features available on the Choose Saveset page

Troubleshooting

Common errors SOAP messages VDDK logs

SOAP messages

When you enable tracing, the Plug‑in for VMware generates the following two files along with the other trace logs:

•

vmw(nnn)_soapsent.log

•

vmw(nnn)_soaprecv.log

These files contain communication details between the plug-in and vSphere Web Service running on the VMware vCenter or ESX/ESXi Servers.

When you send the trace files to Dell Software Technical Support, ensure that these two files are included.

VDDK logs

The Plug‑in for VMware uses the VMware VDDK API for image-level backups and restores and file-level browse and backup operations. To diagnose or troubleshoot errors encountered during such operations, Dell Software Technical Support may require the VDDK logs.

To generate VDDK logs

1

Open the vmware.cfg file in any text editor. You can find this file in <NetVault Backup home>\config on Windows and <NetVault Backup home>/config on Linux.

2

Set the value for the following entry to True:

[Custom:GenerateVddkLogsOnDisk]

By default, this value is set to False. It should only be changed under the direction of Dell Software Technical Support.

3

Retry the operation with the new setting. The plug-in generates VDDK log files entitled vixDiskLib*.log in the following directories:

•

Windows: <SYSTEMDRIVE>\WINDOWS\Temp\vmware-SYSTEM

•

Linux: /tmp/vmware-root

4

After capturing the logs, reset [Custom:GenerateVddkLogsOnDisk] to False.

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