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Foglight Agent Manager 7.3.0 - Foglight Agent Manager Release Notes

Known issues

Table 1.  

FGL-20503

Fail to download the FglAM installer via server download page.

Workaround: Restart the Managerment Server.

FAM-7697

The connection test via installation GUI or headless would take about 2 minutes when FglAM and FMS are in different FIPS modes.

FAM-7559

Agents fail to monitor the WinServer2019 Domain Controller via DCOMWindowsCommandShell connection.

FAM-7365

The Infrastructure agent fails to collect the data due to the "Failed setting a value for obsolete node:" error.

FAM-7342

Part of data collected on the Host dashboard is missing due to ConnectionBrokenException.

FAM-7341

The CPU usage of the Agent Manager constantly reaches 100%.

FAM-7330

The "sqlserv.exe process" and "Memory Top Consumers" metrics collected by the Windows Agent are incorrect.

Workaround: When FglAM running in Linux to monitor Windows, it is recommended to use WinRM instead of WMI.

FAM-7307

Many errors show in the Agent Manger log and there is no data displayed on the VMware dashboard.

FAM-7210

The Agent Manager version number is incorrect on the Script Console dashboard, after being upgraded to 5.8.5.5.2 from 5.8.5.5.1.

FAM-7209

FglAM-Adapter-Devkit-7.3.0 is missing after the Agent Manager is upgraded from 5.8.5.4.1 to 5.8.5.4.2.

FAM-7169

WinRMCommandShell returns empty output when using BAT scripts.

FAM-7116

WMI connection cannot be established successfully when using the IPv6 address to monitor the target host.

Workaround:

1. Set the agent's target host address and credential resource mapping to the long form, for example: fc00:0:0:0:0:0:a1e:9804.

2. Check if the WMI connection can be established. If not, change the agent's target host address from long form to compressed form (fc00::a1e:9804).

FAM-7023

Agents will be broken (FMS deletes them), after changing FglAM host name, IP, or display name. The agents will be recreated when the FglAM starts with the original FglAM display name.

FAM-6998

Cannot deploy multiple HA-aware gars to a standby host at one time.

Workaround:

2
In the page that opens, click Invoke for the diagnosticSnapshotAsString() API.
4
Log in to http://<foglight_home>:8080/, and then go to Dashboards > Administration > Agents > Agent Managers.
7
Click Next, and then click Finish to start the deploy task. When the deploy task completes, the agent packages deployed to the primary host will be automatically deployed to the standby host in a few minutes.

FAM-6942

HA failover fails and the value of mState on standby peers changes to MISSING_LOCKBOX in JMX console.

Workaround: If the failure of HA failover is caused by MISSING_LOCKBOX (Check the HA partitions info by navigating to JMX console > HAManager > diagnosticSnapshotAsString()), perform either of the following options to resolve this issue:

 

FAM-6940

There are duplicate IP addresses for different FglAM instances (running on Linux) in the Agent Managers dashboard, if the FglAM servers are cloned virtual machines.

Workaround 1:

1
Go to the monitored host, and then execute the following commands:
su root
rm -f /etc/machine-id
systemd-machine-id-setup

Workaround 2:

1
Set system.id.enabled = false for all FglAM instances in the <fglam_home>/state/<state_name>/config/client.config file.
2
Change the display name in the <fglam_home>/state/<state_name>/config/fglam.config.xml file, and then restart the FglAM.

Workaround 3: If you have cloned the servers, do not start up the FglAM. Set system.id.enabled = false for all FglAM instances in the <fglam_home>/state/<state_name>/config/client.config file, and then start the FglAM for the first time.

FAM-6934

Agent is not listed under "agents" property of FglAMClientInstance or Host object after moved.

FAM-6688

The invalid objects exclude list is not supported for RAC and RAC One Node.

FAM-6439

Upgrades from 5.7.4 to 5.8.1 or 5.8.2 may result in an error during the upgrade process.

Workaround: If you are currently running a 5.7.4 install and you want to upgrade, then you must upgrade to version 5.8.5 or later.

FAM-5854

Foglight Log Monitor does not support UNC (Universal Naming Convention) paths.

Workaround: The following workaround applies when monitoring local log files. Monitoring remote log files is not supported.

FAM-5832

Installing and configuring multiple Foglight Agent Manager instances on a single physical host can cause some topology churn in the Host model representing the Agent Manager.

Workaround: By default, the Agent Manager submits performance metrics about itself. If multiple Agent Manager instances are running on the same physical host, disable the performance monitoring self-metric submission for each Agent Manager Instance by completing the following steps:

2
Add the following entry to the vmparameter. properties section of the file:
vmparameter.<X> = "-Dquest.glue.disable.performancemonitor=true";
Important. You must replace <X> with the next numeric sequence number.

Additionally, an Agent that submits a Host object representing the monitoring host (for example, an Agent Manager instance that is running and hosting an agent instance) as part of its monitored collection causes a Host topology churn when these agent types are deployed to additional Agent Manager instances running on the same physical host.

If the monitoring agent's type supports it, its configuration should be adjusted to prevent the submission of monitoring host system ID. For example, this configuration is available for the Foglight for Infrastructure Agents and can be disabled by setting the agent instances' Collect System ID property to false.

FAM-5600

The Agent Manager vm.config file migration fails under multi-state installs.

Workaround: The legacy vm.config file is replaced with two new configuration files: client.config and baseline.jvmargs.config. Locate these files within the upgraded Agent Manager state instance. As these file instances may already contain transferred values from the legacy vm.config, review each of the settings in both of these files in order to ensure that these configuration options apply to the Agent Manager state instance that they are being copied into.

1
Locate the vm.config file within the configuration state directory instance of the Agent Manager. The bottom of the file contains a section for defining vmparameter.x = ""; values. Copy over these settings from vm.config here into the baseline.jvmargs.config file.

 

FAM-5355

OutOfMemoryError: The Agent Manager cannot create new native thread. It shuts down when the open file descriptor limit is too low.

Workaround: When creating a large number of agents on a single Agent Manager instance, you must ensure that the maximum number of open file descriptors (displayed by the ulimit -n command) is set high enough. 256 is the minimum suggested for an Agent Manager installation and 512 or more is recommended for an Agent Manager hosting up to 15 agents. 1024 is recommended for an Agent Manager hosting more than 15 agents. This value may need to be adjusted even higher if more agents are created on a single Agent Manager install.

FAM-4955

Parentheses can cause a command execution to fail while using a LocalWindowsCommandShell connection.

Workaround: If parentheses are used for grouping commands (and not in an echo context), use spaces to separate them from the other tokens in the command. For example, instead of this command:

if 3 gtr 2 (echo "3>2") else (echo "3 leq 2")

Use the following:

if 3 gtr 2 ( echo "3>2" ) else ( echo "3 leq 2" )

FAM-2850

Slave processes exist for all installed out-of-process (OOP) agent packages, even if no agent instances are running.

Workaround: OOP packages which are not running any agent instances may be un-deployed from the Agent Manager. Currently, this is only possible using a manual procedure.

FAM-1972

The deployed agent scratch directory created for JFogbank-type agents is not deleted during an upgrade.

Workaround: The orphaned directory is benign, and can be manually deleted after the upgrade is complete.

Third party known issues

The following is a list of third party issues known to exist at the time of this release.

FOG-330

Get AccessControlException when executing HTTP requests in multi-thread tasks in the latest FglAM version.

Upgrade and Compatibility

The 7.3.x Foglight Agent Manager cartridge requires Foglight Management Server 7.1 or later

 

Agent Manager upgrades from a 5.5.4.x legacy release require an intermediary upgrade to 5.6.7 prior to upgrading to 5.8.5 or later. To complete this intermediary upgrade, install one or more of the Agent Manager 5.6.7 platform-specific cartridges (as required), and upgrade the legacy hosts to this release before deploying the 7.1.x Agent Manager cartridge or upgrading the Foglight Management Server to version 5.9.2 or later. After all of the legacy hosts are running version 5.6.7, and the Foglight Management Server is upgraded to version 5.9.2 or later, you can start upgrading your hosts to version 7.1.x.

The following is a list of Foglight product versions and platforms compatible in this release.

 

Foglight Management Server

7.3.0

All platforms supported by these versions of the Foglight Management Server.

Foglight Agent Manager Development Kit

7.3.0

All platforms supported by these versions of the Foglight Agent Manager Development Kit.

Back up custom JRE certificates before upgrading Agent Manager

When upgrading external Agent Manager, if the new Agent Manager uses a higher version JRE than the old Agent Manager, the JRE trust store (cacerts) in the old Agent Manager will be replaced by the new trust store from the higher version JRE. This will cause all the custom certificates imported to the old JRE trust store by customers get lost after the Agent Manager upgrade.

To keep the custom certificates, you need to back up the old JRE trust store before upgrading external Agent Manager, by following below steps:

2
If yes, copy the file <fglam_home>/jre/<current_jre_version>/jre/lib/security/cacerts to a local directory before upgrading Agent Manager.

As for the embedded Agent Manager, it uses the same JRE as the Management Server. If there are custom certificates stored in JRE trust store and a higher JRE version is used, back up the JRE cacert trust store used by the Management Server before upgrading Management Server.

 

Note: if the new JRE trust store has different entries than the old JRE trust store, there is a risk that these entries would get lost after replacing with the old JRE trust store.

Below is a list of JRE versions used by Agent Manager on various platforms in this release:

windows-x86_64

17.0.8

 

linux-x86_64

17.0.8

 

Note: To avoid the need for reinstalling the certificate after an upgrade, it is recommended to install an FglAM CA certificate using the fglam- -add-certificate method instead of the keytool command. For more information, refer to the Configuring the Agent Manager to use SSL certificates section of the Foglight Agent Manager Guide.

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