NetVault Service fails to start on Windows
The NetVault Service fails to start on a Windows-based NetVault Server.
NetVault cannot start if the PostgreSQL database that is used to store the system data does not start. To correct this issue, delete the “postmaster.pid” file from the location referenced in the log and restart the NetVault Server.
NetVault Service fails to start after the machine is restarted
NetVault cannot start if the PostgreSQL database that is used to store the system data does not start. To correct this issue, start the Task Manager, and click Show processes from all users. You can see multiple instances of postgres32.exe running on the system. To remove all instances of postgres32.exe, select any instance of this process, and click End Process. Start the NetVault Service.
NetVault Service starts, but stops immediately on Linux
On a Linux-based machine, the NetVault Service starts, and then stops immediately.
No error messages are displayed.
This issue can occur if the Postgres service cannot resolve the host name localhost, and fails to start.
Check the /etc/hosts file, and if the file does not contain an entry for localhost, add the entry.
Linux Hybrid version of the plug-in does not run on 64-bit OS
The Linux Hybrid version of the plug-in does not run on pure 64‑bit operating system.
The plug-in fails to open and displays the message “No Error.”
Pure 64-bit operating systems do not install some common 32-bit libraries the plug-in requires.
To correct this issue, do the following:
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NOTE: Some libraries are dynamically loaded from the path $NV_HOME/dynlib/vddk/. If these libraries are listed as missing, no action is required. |
