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Archive Manager 5.9.1 - User Guide

Getting started with Archive Manager Searching email Working with messages Standard mailboxes Custom mailboxes My Search Log report Working with hosted Exchange mailboxes

Reply

To reply to the sender of the message:
1
Click Reply. A new message is created in the current window with the following information pre-populated:
•
The email address of the original message sender in the To: field.
•
"RE:" followed by the subject line of the original message in the Subject: field.
•
The content of the original message as the body of the new message.
2
Edit the message as required. You can change any field, including those that are pre-populated.
•
To: Add or remove direct recipients of the message.
•
CC: Add or remove copied recipients of the message.
•
Subject: Modify the subject line of the message.
•
Message body: Add or edit the content of the message. You can apply some basic formatting to the content of the message using the toolbar at the top of the message.
3
Click Send. The message is sent to the specified recipients and a copy is forwarded to the email address associated with your login for audit trail purposes.

Reply to All

To reply to the sender and all other recipients of the message:
1
Click Reply to All. A new message is created in the current window with the following information pre-populated:
•
The email address of the sender of the original message and any other direct recipients of the message in the To: field.
•
The email addresses of any copied recipients of the original message in the CC: field.
•
"RE:" followed by the subject line of the original message in the Subject: field.
•
The content of the original message as the body of the new message.
2
Edit the message as required. You can change any field, including those that are pre-populated.
•
To: Add or remove direct recipients of the message.
•
CC: Add or remove copied recipients of the message.
•
Subject: Modify the subject line of the message.
•
Message body: Add or edit the content of the message. You can apply some basic formatting to the content of the message using the toolbar at the top of the message.
3
Click Send. The message is sent to the specified recipients and a copy is forwarded to the email address associated with your login for audit trail purposes.

Forward

* 
NOTE: For Exchange systems, Archive Manager archives all Outlook item types except Journal entries (activities). Non-email items (other than email messages) can be forwarded from Archive Manager only as non-functional HTML representations of the original items. This restriction applies to:
•
calendar appointments
•
sticky notes
•
meeting invitations
•
contacts
•
tasks
•
personal distribution lists
•
task requests
To forward the message to the recipients of your choice:
1
Click Forward. A new message is created in the current window with the following information pre-populated:
•
"FW:" followed by the subject line of the original message in the Subject: field.
•
The content of the original message as the body of the new message.
2
Enter the addressee information and edit the message as required. You can change any field, including those that are pre-populated. You must enter at least one email address in either the To: or CC: field before sending the message.
•
To:-Add or remove direct recipients of the message.
•
CC:-Add or remove copied recipients of the message.
•
Subject:-Modify the subject line of the message.
•
Message body-Add or edit the content of the message. You can apply some basic formatting to the content of the message using the toolbar at the top of the message.
3
Click Send. The message is sent to the specified recipients and a copy is forwarded to the email address associated with your login for audit trail purposes.

Send to Me

To forward the message to the email address associated with your login:
1
Click Send to Me to create a new message in the current window with the following information pre-populated:
•
The email address associated with your login in the To: field
•
"FW:" followed by the subject line of the original message in the Subject: field
•
The content of the original message as the body of the new message
2
Edit the message as required. You can change any field, including those that are pre-populated.
•
To:-Add or remove direct recipients of the message.
•
CC:-Add or remove copied recipients of the message.
•
Subject:-Modify the subject line of the message.
•
Message body-Add or edit the content of the message. You can apply some basic formatting to the content of the message using the toolbar at the top of the message.
3
Click Send. The message is sent you at the email address associated with your Archive Manager login.
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