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NetVault 13.0.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Configuring encryption settings

Before you can start using the Plug-in for Standard Encryption or Plug-in for Advanced Encryption, you must configure the encryption settings, which specify the encryption algorithm and encryption key that you want to use. You can configure these settings from the Change Settings link.

The encryption plug-ins provide support for CAST-128, CAST-256, non FIPS compliant AES-256, and FIPS compliant AES-256 algorithms to meet regulatory backup security requirements. You can install these plug-ins on the NetVault Server or Clients to perform encrypted backups for that machine. For more information about these plug-ins, see the Quest NetVault Built-in Plug-ins User’s Guide.

To configure default settings for the encryption plug-ins:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, complete one of the following actions:
•
To configure default settings for the NetVault Server, go to Step 3.
•
To configure default settings for a NetVault Client, click Clients. In the NetVault Clients table, select the client, and click Next.
3
Under Plugins, click Encryption, and configure the following settings.
 
Table 114. Default settings for encryption plug-ins
Setting
Description

Encrypt ALL Backups on this Client

Once the Plug-in for Standard Encryption or Plug-in for Advanced Encryption is installed on a client, you can do either of the following:

•
Encrypt all backups performed for that client
•
Encrypt specific backups performed for that client

To enable encryption for all backups, select this check box. When you enable encryption for all backups, you cannot change the setting on a per-job basis.

For more information about performing job-level encryption, see Specifying additional options.

NOTE: To perform job-level encryption for backups originating from a NetVault Server or Client, the plug-in should not be configured for encrypting all backups.

Encryption Key String

Type the string that serves as the encryption key for the NetVault machine.

Different platforms allow varying characters and password lengths. We recommend that you use passwords of 32 characters or less. You can use characters from the following set: “A–Z”, “a–z”, “0–9”, and “_”. Key strings that do not conform to these specifications may work on one platform, but may be invalid in another environment.

Available Encryption Algorithms

Select the encryption algorithm that you want to use for backups and restores. Depending on the products that you have installed, the list includes the following options:

•
AES256_OLD (non FIPS compliant)
•
AES256 (FIPS compliant)
•
CAST256
•
CAST128
4
Click Apply to apply the new settings and close the dialog box.
 
* 
NOTE: An encrypted backup can be restored to the original client or an alternate client. In both cases, the plug-in must be installed on the target client and it must be configured as it was when the backup was performed — using the same Encryption Key String and Encryption Algorithm.

Configuring plug-in options

Configuring plug‑in options

You can configure default settings for various built-in and licensed plug-ins from the Change Settings or Create Backup Job page. The plug-in configuration procedures are covered in the respective user guides.

This section includes the following topics:

•
Configuring default settings for Disk Devices Plug‑in
•
Configuring default settings for nvjobstart

Configuring default settings for Disk Devices Plug-in

Configuring default settings for Disk Devices Plug‑in

The Disk Devices Plug-in is used to create Virtual Tape Libraries (VTLs). You can configure default settings for this plug-in from the Change Settings page.

To configure default settings for the Disk Devices Plug-in:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, complete one of the following actions:
•
To configure default settings for the NetVault Server, go to Step 3.
•
To configure default settings for a NetVault Client, click Clients. In the NetVault Clients table, select the client, and click Next.
3
Under Plugins, click Plugin Options.
4
In the Plugin Options dialog box, under Disk Devices Plugin, configure the following options.
 
Table 115. Default settings for Disk Devices Plug-in
Setting
Description

Allow disk libraries to have entry/exit ports

Virtual tape libraries do not have an entry/exit port by default.

To create Virtual Tape libraries that have entry/exit ports (EEPorts), select this check box.

Check available disk space before creating disk libraries

This check box is selected by default.

Before creating a VTL, NetVault performs a disk space check to ensure that the target disk has sufficient space to accommodate the new VTL. On normal file systems you can use this feature to avoid errors during VTL creation.

When creating a VTL on a third-party deduplication appliance or compressed file system, you should disable this feature. To disable disk space checks for VTLs, clear this check box.

Free disk space margin to be used when calculating available disk space

During disk space checks, the free space required on the disk is calculated as follows:

Number of Slots * Media Capacity + <x>

<x> is the additional disk space considered for the following requirements:

•
Disk space required to create the directory structure for the VTL. This requirement varies for different file systems.
•
Disk space required by other applications running on the system.

The default value is 20MB. To change this requirement, type or select the new value.

Unit used to express the free disk space margin in

Type or select the unit used to specify disk space margin. The unit can be MB or GB. The default unit is MB.

5
Click Apply to apply the new settings and close the dialog box.

Configuring default settings for nvjobstart

By default, the nvjobstart command returns either 0 or 1 (0 to indicate success, and 1 to indicate failure). You can configure the utility to return enhanced job completion status codes and messages that indicate the way in which a job failed.

To configure default settings for the nvjobstart utility:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, complete one of the following actions:
•
To configure default settings for the NetVault Server, go to Step 3.
•
To configure default settings for a NetVault Client, click Clients. In the NetVault Clients table, select the client, and click Next.
3
Under Plugins, click Plugin Options.
4
In the Plugin Options dialog box, under CLI, configure the following setting:
•
nvjobstart Enhanced Job Completion Status: By default, the nvjobstart utility returns the following messages depending on the job exit codes.
 
Table 116. Default job exit codes and status messages
Exit code
Status message

0

Job completed successfully

1

Job failed with error: ‘Job Failed’

This message is returned for the following job completion states:

•
Job failed
•
Job completed with warnings
•
Job aborted
•
Job stopped
•
Job died
If you select the nvjobstart Enhanced Job Completion Status check box, the utility returns the following codes and messages.
 
Table 117. Enhanced job exit codes and status messages
Exit code
Status message

0

Job completed successfully

1

Job Failed

2

Job Completed with Warnings

3

Job Aborted

4

Job Stopped

5

Job Died

-1

Job Failed with Undefined Error

 
* 
NOTE: You must configure this option on the NetVault machine on which you run the nvjobstart utility.
5
Click Apply to apply the new settings and close the dialog box.
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