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MessageStats 7.8 - Administrator Guide

What is MessageStats? MessageStats Information Sources Using the Console Interface Creating a Connection to Exchange Creating Gathering Tasks Default Gatherings Extending Gathering Tasks Configuring Audits Setting MessageStats Server Properties Setting Configuration Properties Setting Exchange Organization Properties Setting Exchange Server Properties Setting Task Execution Server Properties Setting Task Default Properties Compressing Tracking Log Files Using the MessageStats Reports Console Database Management Appendix A:Microsoft ASP.NET Configuration Issues Appendix B: Gathering Task Dependencies Appendix C:Troubleshooting Permission Problems

Gathering Mailbox Content and Attachments

To configure content and attachments gatherings for mailboxes, you must select the mailboxes you want to include in the gathering and define the criteria for the message content and attachment information that you want to gather.

Prerequisite

You cannot run a Mailbox Content and Attachment gathering unless you have run a Default gathering task.

The account that is used to run the gathering must also have additional permissions. See the previous section titled “Required permissions for Content and Attachment gatherings”.

Best Practices

It is recommended that you select 10 mailboxes or less. If you select more than 10 mailboxes, performance can be seriously affected and the MessageStats database can grow substantially.

The average recommended mailbox size is 200 MB. If you want to select more than 10 mailboxes, it is recommended that you create several gatherings with batches of 5-10 mailboxes.

To create an Exchange Mailbox Content and Attachments gathering
1
Expand the Exchange Organizations node and select a server.
2
Right-click the server and select Create Task.
3
From the Template list, select Exchange Mailbox Content and Attachments and enter a unique name for the task.
4
Complete the Task Execution Server, Task Schedule, Task Logging, and Task Credentials information, clicking Next after each page.
5
Browse the tree to find the appropriate server.
6
Browse to find the appropriate mailboxes, and select the items. For details, see Selecting Mailbox Items .
7
Click Next.
8
Select an option to indicate the amount of mailbox information that you want to gather:
 
Table 1. Options for the mailbox content gathering.
Option
Description

All content

Collects all content, except body text.

To include body text in the gathering, select the Only content that satisfies the following filters option and enter the text that you want included in the gathering.

Only content that satisfies the following filters

For details, see Applying Content Filters .

No content

If you select the No Content box on the Content Filters page but select some attachments on the Attachment Filters page, MessageStats stores some content information.

Since attachments are attached to items in a mailbox, MessageStats must store content information for any item that contains one or more attachments that meet your collection criteria.

The content information ensures that attachments can be traced back to their originating items and they can be easily found using native tools outside of MessageStats.

9
Click Next.
10
Select an option to indicate if you want to gather all attachments, some attachments, or no attachments.
 
Table 2. Options for the mailbox attachments gathering.
Option
Description

All attachments

Collects all attachments.

Only attachments that satisfy the following filters

For details, see Applying Attachment Filters .

No attachments

Collects no attachments.

11
Click Next.
12
If you are collecting from Exchange 2010, you can specify a Client Access Server (CAS) for the gathering if you do not want to use the CAS that was specified for the organization. Click Next.
13
If you are collecting from Exchange 2013 and later, you can specify an URL to be used by EWS (Exchange Web Services) if you do not want the URL to be detected using the Autodiscover function. Click Next.
14
Click Next and click Finish.

When you create a Content and Attachments task, there are additional task property pages that you use for:

•
Selecting Mailbox Items
•
Applying Content Filters
•
Applying Attachment Filters

Selecting Mailbox Items

Selecting Mailbox Items

On the Mailbox Items page, you can select the mailboxes from which you want to collect content and attachment data. You can browse the Exchange organization to select the servers or mailboxes that you want to include in the gathering task.

You can select individual mailboxes from within a server, or you can select the server box to collect content and attachment information from all mailboxes on the server.

 

It is recommended that you select 10 items or less. If you select more than 10 items, performance can be seriously affected and the MessageStats database can grow substantially. The average recommended mailbox size is 200 MB. If you want to select more than 10 mailboxes, it is recommended that you create the gathering with batches of 5-10 mailboxes.

Applying Content Filters

Use the Content Filters page to define the mailbox content information that you want to gather. During the gathering, MessageStats processes and stores the content that matches the criteria that you identify.

Content and Attachments gatherings are extremely resource intensive. Carefully consider the content criteria that you specify. Only collect the information that is required and review the Content Filter page often to ensure that the information meets your needs.

.

 
Table 3. Specifying content filters for the Mailbox Content and Attachment gathering.
Option
Definition

All content

Select this option to collect all mailbox content except for message body text.

NOTE: You cannot use this option for body text. To collect information about text that appears in the message body, you must set the filter option and specify the words that you want to audit.

Only content that satisfies the following filters

Select this option to refine the content gathering to include only the content specified by the selected filters.

Subject contains

Enter the text that the subject line of the email must contain to be included. The following rules apply:

•
Wildcards are not supported.
•
You can enter a list of words separated by spaces. No other delimiters are supported.
•
Only individual words are audited. Phrases are not supported.
•
The characters in the word are matched exactly. For example, the word “top” would result in word matches such as: desktop, topology, stop, and topic.

or size

Specify the size that the email must be greater than, less than, or be equal to.

or number of recipients

Enter the number of email recipients must be greater than, less than, or must equal to be included.

or date

Set the filter to select data that is before, after, or for the specified date.

or body contains

Enter the text that the body of the email must contain to be included.

No Content

Select this option if no mailbox content is to be gathered.

Applying Attachment Filters

This page defines the attachment information that you want to gather. During the gathering, MessageStats processes and stores the attachments that match the criteria that you identify.

 
 
Table 4. Specifying attachment filters for the Mailbox Content and Attachment gathering.
Option
Definition

All attachments

Select this option to collect information for all mailbox attachments.

Only attachments that satisfy the following filters

Select this option to refine the gathering to include only the attachments specified by the selected filters.

File name contains

Enter the text that must be contained in the attachment file name.

or file extension contains

Enter the file extension for the attachment to be included in the gathering.

or size

Specify the size that the attachment must be greater than, less than, or be equal to.

No attachments

Select this option if no mailbox content is to be gathered.

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