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NetVault 13.0.1 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Starting or stopping cleaner

You can start the cleaning process only when the Cleaner Status of the device is Pending or Done and stop the cleaning process only when the Cleaner Status of the device is Running.

To start the cleaner:
1
On the <type> Device page, click Start Cleaner.
2
In the Start Cleaner dialog box, click Start Cleaner.
To stop the cleaner:
1
On the <type> Device page, click Stop Cleaner.
2
In the Stop Cleaner dialog box, click Stop Cleaner.

The Cleaner Status of the device is updated accordingly.

Managing device users

1
On the <type> Device page, click Manage Users.
The Manage <type> Device Users page displays the following information:
•
Device Name: Name of the device.
•
Actions: Options for user account-related tasks.
•
User Name: User name of the user.
By default, the table is sorted by User Name (descending order).
To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower-right corner of the table. For more information, see Customizing tables in NetVault WebUI.
You can use the Search option to filter the table data and find entries that contain the specified string. You can also include wildcards (“?” or “*”) in the search filter string.
2
Select the action that you want to perform.
You can create and manage the various users from the <type> Device page and configure the options described in the following sections:
•
Creating a device-related user account
•
Setting or updating the user’s password
•
Deleting a device-based user account
Creating a device-related user account
1
On the Manage <type> Device Users page, click Add User.
2
In the Add User dialog box, configure the following options:
 
Table 83. Add User
Item
Description

User Name

Type the user name for the user account. The name must start with an alphabetical character and be between 6 to 31 character long.

New Password

Type a new password for the user account.

A password can contain 8 to 16 characters.

Re-enter password

Retype the password for confirmation.

3
To save the details, click Save.
Setting or updating the user’s password
1
On the Manage <type> Device Users page, in the list of device-based users, locate the applicable user.
2
Click the corresponding icon in the Actions column, and select Change Password.
3
In the Change Password dialog box, configure the following options.
 
Table 84. User password
Item
Description

Current Password

Type the current password for the user account.

New Password

Type a new password for the user account.

A password can contain 8 to 16 characters.

Re-enter password

Retype the password for confirmation.

4
Click Change Password to save the details, and return to the Manage <type> Device Users page.
Deleting a device-based user account
1
On the Manage <type> Device Users page, in the list of device-based users, locate the applicable user.
2
Click the corresponding icon in the Actions column, and select Delete.
3
In the Delete User dialog box, click Delete.

Managing a container

On the <type> Device page, you can view the list of containers or storage groups for the device. To save your choice, select Remember this selection. By default, Containers is selected.

For each container, the <type> Device page displays Storage Utilization information as well as the following information:

•
Actions: Options for container-related tasks.
•
Container Name: Name of the container.
•
Storage Group Name: Name of the group to which the container is assigned.
•
Attached To NetVault: Yes or No (If the container is attached to the NetVault or not).

By default, the table is sorted by Container Name (descending order).

To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower-right corner of the table. For more information, see Customizing tables in NetVault WebUI.

You can use the Search option to filter the table data and quickly find entries that contain the specified string. You can also include wildcards (“?” or “*”) in the search filter string.

You can create and manage a container from the <type> Device page and configure the options described in the following sections:

•
Creating a container
•
Deleting a container
•
Adding a container as a media
•
Removing media
•
Viewing container statistics
•
Modifying DR Series system container settings
•
Modifying Data Domain system settings
Creating a container
1
On the <type> Device page, with the Containers option selected, click Create Container.
2
In the Create Container dialog box, select the storage group, and type the name of the container.
The container name must start with an alphabetical character.
3
Click Save.
Deleting a container
1
On the <type> Device page, locate the applicable container.
2
Click the corresponding icon in the Actions column, and select Delete.
3
In the Delete Container dialog box, click Delete.
 
* 
NOTE: Container deletion might take some time even after getting the message for successful deletion.
Adding a container as a media

You can add a container as a media only if the status in the field Attached To NetVault is No.

1
On the <type> Device page, locate the applicable container.
2
Click the corresponding icon in the Actions column, and select Add As A Media.
3
On the Add As A Media dialog box, configure the following options:
 
Table 85. Add container as a media
Option
Description

Block size

The default block size is 512 KiB. The block size cannot be changed for Quest DR Series systems.

Stream Limit

The default value for this setting is 256 streams. This setting applies to all NetVault Servers to which the container is added. If the number of data streams exceeds the defined limit for the container, the Media Manager reports an error (“Device has too many streams”).

You can set the soft stream limit to any value between 1 and 512.

If the container is added to more than one NetVault Server, set the same soft stream limit on all servers.

Force Add

If the device is already added to another NetVault Server with the same name, select the Force Add check box. This option can be useful if you have performed a disaster recovery to rebuild the NetVault Server.

4
Click Add As A Media.
Removing media

You can remove a container as a media only if the status in the field Attached To NetVault is Yes.

1
On the <type> Device page, locate the applicable container.
2
Click the corresponding icon in the Actions column, and select Remove Media.
3
In the Remove Device dialog box, click Remove.
4
If NetVault fails to remove the device, select the Force Removal check box in the confirmation dialog, and click Remove.
 
* 
NOTE: You can use the Force Removal option to remove a device that is not in use. However, the device may still try to communicate with the NetVault Server.
Viewing container statistics
1
On the <type> Device page, locate the applicable container.
2
Click the corresponding icon in the Actions column, and select Statistics.
In the Statistics dialog box, you can view the following information: Files Replicated Inbound, Bytes Processed Inbound, Bytes Replicated Inbound, Bytes Transferred Inbound, Errors Inbound, Files Replicated Outbound, Bytes Processed Outbound, Bytes Replicated Outbound, Bytes Transferred Outbound, Outbound Errors, Bytes Synthesized, Current Bytes, Bytes Transferred, Files Ingested, Files Aborted, Ingest Errors, Files Read, Bytes Read, and Read Errors.
3
To close the dialog box, click OK.
Modifying DR Series system container settings

You can modify the user password or stream limit for an existing container in the DR Series system.

1
In the Navigation pane, click Manage Devices.
2
In the list of devices, click the icon to locate the DR Device and to view the attached containers.
3
Click the corresponding Manage Device icon .
The DR Series Device Management page is displayed.
4
Click Update, and in the Update Device Details dialog box, modify the required settings.
Table 86. Modify DR Series system settings
 
Option
Description

Username

Specify a user account that can be used to log on to the device.

Any user with RDA permission on the DR Series system can be used as username.

NOTE: User management operations on DR Series system through NetVault can only be performed by backup_user.

Password

Type the password for the user account.

Stream Limit

The default value for this setting is 256 streams. This setting applies to all NetVault Servers to which the container is added. If the number of data streams exceeds the defined limit for the container, the Media Manager reports an error (“Device has too many streams”).

You can set the soft stream limit to any value between 1 and 512.

If the container is added to more than one NetVault Server, set the same soft stream limit on all servers.

5
Click Update to save the settings.
Modifying Data Domain system settings

You can modify the username, password, stream limit, or block size for an existing Data Domain system.

1
In the Navigation pane, click Manage Devices.
2
In the list of devices, locate the device, and click the corresponding Manage Device icon .
3
Click Update, and in the Update Device Details dialog box, modify the required settings.
Table 87. Modify Data Domain system settings
 
Option
Description

Username

Specify a DD Boost user account that can be used to log on to the device for backups and restores. Verify that the user account is created on the Data Domain system before you add the device to the NetVault Server.

Password

Type the password for the user account.

Stream Limit

The default value for this setting is 32 streams. This setting applies to all NetVault Servers to which the container is added. If the number of data streams exceeds the defined limit for the container, the Media Manager reports an error (“Device has too many streams”).

You can set the soft stream limit to any value between 1 and 256.

If the container is added to more than one NetVault Server, set the same soft stream limit on all servers.

Block size

Type or select the block size for data transfers. The block size is specified in KiB. The default block size is 128 KiB.

4
Click Update to save the settings.
Modifying QoreStor system settings

You can modify the username, password, stream limit, or block size for an existing QoreStor system.

1
In the Navigation pane, click Manage Devices.
2
In the list of devices, locate the device, and click the corresponding Manage Device icon .
3
Click Update, and in the Update Device Details dialog box, modify the required settings.
Table 88. Modify QoreStor system settings
 
Option
Description

Username

Specify a user account that can be used to log on to the device.

Any user with RDA permission on the QoreStor system can be used as username.

NOTE: User management operations on QoreStor system through NetVault can only be performed by backup_user.

Password

Type the password for the user account.

Stream Limit

The default value for this setting is 64 streams. This setting applies to all NetVault Servers to which the container is added. If the number of data streams exceeds the defined limit for the container, the Media Manager reports an error (“Device has too many streams”).

You can set the soft stream limit to any value between 1 and 256.

NOTE: You must consider target device capability before changing stream limit value for QoreStor.

If the container is added to more than one NetVault Server, set the same soft stream limit on all servers.

4
Click Update to save the settings.

Managing storage groups

1
In the Navigation pane, click Manage Devices.
2
On the Manage Devices page, click the Manage Device icon for the device whose storage groups you want to manage.
3
On the <type> Device page, select the Storage Groups option.
 
* 
TIP: On the <type> Device page, you can view the list of containers or storage groups for the device. To save your choice, select Remember this selection. By default, Containers is selected.
The <type> Device page displays the following information:
•
Actions: Options for the tasks related to the storage group.
•
Storage Group Name: Name of the group.
•
Encryption Type: Type of encryption (None, Static, Internal).
•
Compression Type: Type of compression (Fast, Best).
•
Rotation Period: Number of days for key rotation.
•
Container Count: Number of containers in the storage device.
•
Dedupe Savings: Percentage of deduplication savings per storage group.
To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower-right corner of the table. For more information, see Customizing tables in NetVault WebUI.
You can use the Search option to filter the table data and quickly find entries that contain the specified string in any column values. You can also include wildcards (“?” or “*”) in the search filter string.
4
Select the action that you want to perform.
You can create and manage a DR Series system and QoreStor storage groups from the Manage <type> Device Storage Groups page and configure the options described in the following sections:
•
Creating a storage group
•
Modifying a storage group
•
Viewing storage group statistics
•
Deleting a storage group
Creating a storage group
1
On the <type> Device page, with the Storage Groups option selected, click Create Storage Group.
2
On the Create Storage Group dialog box, configure the following options:
 
Table 89. Add storage group
Item
Description

Storage Group Name

Type the name for the storage group. The name must start with an alphabetical character.

Compression Type

Select one of the following compression levels for storage optimization:

•
Fast: Results in shorter backup time with less storage space saving.
•
Best: Results in longer backup time with more storage space saving.

Encryption Type

Select any of the following encryption types:

•
None: Default value.
•
Static: A global, fixed key is used to encrypt all data.
•
Internal: Content-encryption keys are generated and rotated at a specified time.

Passphrase

This field is enabled only when you select Internal and Static in the Encryption Type field.

To encrypt content-encryption keys, type a passphrase. The passphrase string can contain a maximum of 255 characters and can contain alphanumeric and special characters.

NOTE: The passphrase is mandatory for enabling encryption. If the passphrase is compromised or lost, you must change the passphrase so that the content-encryption keys do not become vulnerable.

Rotation Period

This field is enabled only when you select Internal in the Encryption Type field.

Select the number of days for key rotation. The default value is 30 days. Generate the new key after the rotation period is expired.

The valid range for this field is 7 to 25550 days.

3
To add the new storage group to the device, click Save.
Modifying a storage group
1
On the <type> Device page, locate the applicable storage group, click the corresponding icon in the Actions column, and select Edit.
2
In the Edit Storage Group dialog box, update the options described in Creating a storage group.
3
Click Save.
Viewing storage group statistics
1
On the <type> Device page, in the list of storage groups, locate the storage group, click the corresponding icon in the Actions column, and select Statistics.
On the Statistics dialog box, you can view the following information: Physical Used, Current Bytes, Num Files, Bytes Post Dedupe, Bytes Post Compression, Bytes Post Encryption, Number of Inodes, Cleaner Status, Encryption Status, Read Throughput, Write Throughput, Dedupe Savings, and Compression Savings.
2
To close the dialog box, click OK.
Deleting a storage group
1
On the <type> Device page, in the list of storage groups, locate the storage group, click the corresponding icon in the Actions column, and select Delete.
2
In the Delete Storage Group dialog box, click Remove.
 
* 
NOTE: Storage group deletion might take some time even after getting the message for successful deletion.
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