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Foglight Agent Manager 5.9.5 - Foglight Agent Manager Guide

Configuring the embedded Agent Manager Installing external Agent Managers
Understanding how the Agent Manager communicates with the Management Server Deploying the Agent Manager cartridge Downloading the Agent Manager installer Installing the Agent Manager Starting or stopping the Agent Manager process Frequently asked questions
Configuring the Agent Manager Advanced system configuration and troubleshooting
Configuring Windows Management Instrumentation (WMI) Configuring Windows Remote Management (WinRM) UNIX- and Linux-specific configuration
Monitoring the Agent Manager performance Deploying the Agent Manager to large-scale environments

WMI IPv6 connection support

Starting with the Foglight Agent Manager version 5.9.1, the WMI connection with unique local IPv6 Address and link-local IPv6 Address is supported on the Agent Manager running on Windows, Linux, and Solaris.

Windows Firewall interference

Since the agent connects remotely (that is, from an external source) the Windows® Firewall can interfere with operations. In such cases, it is recommended that you initially try disabling the firewall to determine if that allows the agent to connect. When the agent can connect with the firewall disabled, re-enable it and open the following ports:

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TCP Port 135 (DCE/RPC Locator service, WindowsShellService, WMIConnectionService)
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TCP Port 139 (NetBIOS Session Service)
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TCP Port 445 (Windows shares)
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“Dynamic RPC” local ports

Minimum requirements for Windows Management Instrumentation

In order for the agent to have access to query WMI to collect OS and database metrics, the agent must have permission to access both DCOM and WMI. By default, any user in the Local Administrators group on the monitored host has the required permissions. Therefore, the best practice is to use a Local Administrator account on the monitored host as the agent OS user.

Promoting remote users to administrators on local machines through the Domain Controller

The recommended way of making users the administrators of their local machines is through Active Directory on the domain controller. Using the Domain Controller, you can:

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Set up local administrators for specific machines in the domain
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Promote local users to administrators for specific machines in the domain
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Make domain users administrators of all machines in the domain by adding them to the Domain Admins group
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Make domain users administrators of specific machines in the domain by adding them to the Domain Admins group
To promote a user to an administrator on a local machine using the Domain Controller:
1
Choose Control Panel > Administrative Tools > Active Directory Users and Computers.
2
In the Active Directory Users and Computers window that appears, in the left pane, under the domain node, click Computers.
3
In the right pane, right-click the machine whose local user you want to promote to an administrator, and choose Manage.
4
In the Computer Management window that appears, choose System Tools > Local Users and Groups.
5
You can now do any of the following:
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Using the Users node in the right pane, make an existing or a new user an Administrator.
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Using the Groups node, add an existing user to the Administrators group.
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